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Brookdale Jackson Oaks

4.6

About this business

Location details

3131 N Highland Ave, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.654 reviews
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Richard White's profile image
Richard White 
4 years ago

I need to be in contact with someone about a possible employee I followed and got video who was drinking and driving... she was a centemeter away from hitting a bicycle, almost hit my car as well as others and I have it and her face all on video!!!!!! how are your employees going to drive 50mph in a 30 mph zone, driving beyond insane and like she's beyond crazy and no lights on the entire time... all this happened at 940pm!!!!!! WHAT THE HELL AND THEN I FOLLOWED HER TO YOUR FACILITY!!!!! Triggered ptsd major being I was hit ... read more

Business response:

Richard, we take these comments seriously and ask that you please email our corporate team at Familyconnection@brookdale.com with any information that you have. We will make sure the appropriate teams review. Thank you. 

Patti Todd's profile image
Patti Todd 
recommend  Recommended
4 years ago

This is a safe and caring community. The associates are so helpful, cheerful and knowledgeable. Mom has lived here for over a year and 1/2 now and it has become home. 

Jill Bosworth Albert's profile image
Jill Bosworth Albert 
recommend  Recommended
4 years ago

Extremely honored to be working with this Team. There is nothing quite like a well tenured team of Managers that want to be here and they treat the Seniors as family, just as I do. 

Ava Aaron Buchalter's profile image
Ava Aaron Buchalter 
recommend  Recommended
4 years ago

We transferred my mom to brook dale after unsatisfactory treatment in another neighborhood facility. It was the best move we ever made and the reason why she is thriving after a case of COVID and she has gained her appetite and weight. They are the reason why mom is alive and kicking at 93 years old. We live out of state and our main thought was having her in a caring, safe and sanitary environment. The workers, activity directors everyone is top notch. Due to the virus we saw her for the first time 9 months. We could not be... read more

Laurence McCabe's profile image
Laurence McCabe 
recommend  Recommended
4 years ago

Brookdale’s care for the elderly is excellent in every respect. The facilities are clean, modern and the staff is kind, thoughtful, well-trained and professional at all times. The residents are the priority providing the family a great deal of comfort and confidence their loved ones are receiving excellent care. Well done Brookdale. Thank you. Laurence McCabe 

Libby E Collins's profile image
Libby E Collins 
recommend  Recommended
4 years ago

my mom loves it there, all employees are always nice and helpful 

Rae-Ann Guethle Harris's profile image
Rae-Ann Guethle Harris 
recommend  Recommended
4 years ago

Mom passed away in April 2020 but she was very happy here and dearly loved her Brookdale N Scottsdale family.... 

Julia Scofield's profile image
Julia Scofield 
4 years ago

This you? Seriously. How do you just stand by and allow elder abuse 

Business response:

Julia, We take your comments seriously and are aware of this situation. The appropriate teams are handling the situation accordingly. 

Eva Cazares's profile image
Eva Cazares 
4 years ago

It is a horrible place foe anybody 

Business response:

Eva, we are sorry to hear you feel this way and would like the opportunity to learn more and discuss any concerns you may have. We hope you will call us at (713) 993-9999. Thank you. 

Frequently asked questions about Brookdale Jackson Oaks

How is Brookdale Jackson Oaks rated?

Brookdale Jackson Oaks has a 4.6 star rating with 54 reviews. 

When is Brookdale Jackson Oaks open?

Brookdale Jackson Oaks is open now. It will close tomorrow at 12:00 a.m.  

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