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Brookdale Desert Ridge
- Assisted Living Facilities
- Phoenix, AZ
About this business
Location details
4050 E Bluefield Ave, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We signed a contract to move my 93-yr. old Mom to Brookdale, since she was could no longer live in her own home. We felt a bit pressured to sign, since they told us of a “special” price that would expire the next day. Just a few days after signing, my sisters and I began feeling like it was not the right fit, especially since Mom was having so much difficulty getting around. We found a better fit for her with fewer residents, therefore, more caregiving. Cindy Borski refused to return $4600!!! She was very rude and uncaring. ... read more
Business response:
Hi Irene, We appreciate you taking the time to reach out to us and we take your concerns seriously. We have shared them with our management team for their review. Thank you.
Hire more caregivers for the memory care unit. When my loved one was there I gave him most of his baths. His laundry went undone for days at a time. His bed wasn't changed for 2 weeks. I finally did it myself. Socks weren't changed, and he ended up with athletes feet, which I treated. Final straw, he fell and staff reported that he had hit his elbow. Next morning they told me it was his hip. His hip was broken and that caused his final downfall. He passed away 5 months later. Thank god he got out of there and into a group ho... read more
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I was in an interview for a Nursing position with Cindy Borski the Executive Director and she stated that I would not be a good fit because I am a man and I am 6ft and 275lbs that all the residents will be scared of me. I walked out of that interview feeling less than a human being. On the job description they did not have a height, weight or gender requirement. This interview took place on 5/13/2019.
RecommendedThe Staff and Management are terrific
If your looking for a caring and compassionate community? Look no further, this is the community for you!! Truly Outstanding!!
Frequently asked questions about Brookdale Desert Ridge
How is Brookdale Desert Ridge rated?
Brookdale Desert Ridge has a 4 star rating with 44 reviews.
When is Brookdale Desert Ridge open?
Brookdale Desert Ridge is open now. It will close tomorrow at 12:00 a.m.
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