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Brook Village West

3.1

About this business

Conveniently located in Salem, NH, BV West offers studio, one and two bedroom apartment homes. We are a pet-friendly community with amenities that include an in-ground pool, fitness center, and our newly renovated clubhouse! 

Location details

103 Cluff Crossing Rd, Ste G2, Salem, NH, 03079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.146 reviews
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James Y.'s profile image
James Y. 
5 months ago

Affordable and great place to live! I have lived in numerous apartments in the past and have had very good experiences. When I applied for an apartment at Brook Village West, I met with Shawna and Beth who were very professional and helpful with my move-in process. They were very accommodating and made my stressful move so much easier on me. The apartment was in great shape, but when I had a problem with one of the appliances, maintenance staff Matt and John were at my door within minutes and fixed the problem. This was not ... read more

Ryan K.'s profile image
a year ago

Love it here !! I moved here in April of 2023 and just renewed my lease for another year. Last year when applying to Brook Village West, Beth in the leasing office was extremly helpful and the turnaround time for being approved was same day! This was the first complex I've applied to / lived in and Beth was great every step of the way. She gave us a tour of the facilities(gym & clubhouse), took her time to answer all (of our many) questions, and made sure we had all the information we needed. The gym is NICE - nicer than a p... read more

Stephen M.'s profile image
Stephen M. 
2 years ago

NO GO The management does not keep up with any of the maintenance. I kept having to ask them to fix things like my A/C and other essentials. 

Danni A.'s profile image
Danni A. 
4 years ago

not worth it They literally left me with a broken window during the winter. They were notified in June prior to that fall to fix it and waited over a year to fix it. The management is disorganized at best. The dishwasher that came with the place is broken. They never fixed nor offered to fix it. The laundry service they use is insufferable. They claim to have parking for everyone but no one adheres to the guest limits and people often have extra vehicles, some non working. No real way to enforce people not smoking in the bui... read more

Yaneliz G.'s profile image
Yaneliz G. 
5 years ago

It’s a NO for me... Very disappointed! I lived here for about 3 years and from the outside it seems like a nice, calm place to live but it is not like that at all, the manager of this complex is problematic and they don’t actually fix the things that are broken in the apartment...would NOT recommend. Also the pool is nasty because they don’t really clean it. 

Lynn B.'s profile image
8 years ago

Love it!!! I have lived here for 6 yrs. Everyone here are wonderful. I have never lived in a place that is so caring for their residents. They have done so mush here in the past 4 or five yrs....Huge improvement! I was going to move because of new management, I am so happy I stayed. It is so hard to find huge spacious apartments like these. If you are looking for a new home, you should come in and check us out. The lady's in the office are very nice, friendly, and helpful. I also want to mention my best buddies maintenance t... read more

Frequently asked questions about Brook Village West

How is Brook Village West rated?

Brook Village West has a 3.1 star rating with 46 reviews. 

When is Brook Village West open?

Brook Village West is closed now. It will open at 9:00 a.m. 

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