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Broken English Jewelry
- Consumer Goods
- New York, NY
About this business
Location details
42 Crosby St, New York, NY, 10012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I can’t say enough good things about my experience with Lauren and Broken English. Not only did the pendant far exceed my expectations. Her communication and service was wonderful. On top of that she rushed the special order product so I could have it for a long trip. Would highly recommend and would absolutely shop here again!
I’ve been a customer of Broken English for almost four years, first in Brentwood and now in NY (as I’ve moved to the east coast). The team is very helpful, and they have such a beautiful and unique collection. The boutique is also so beautiful, and it’s so fun to try on pieces there. While a clasp on my necklace did break, the team was very helpful in getting this fixed for me.
Very long overdue review for Broken English. I have been coming here for years and I am still blown away by the stunning jewelry and the customer service I receive from Lauren. She is so lovely and she always helps order the pieces that I'm looking for if they don't have them in stock. Lauren is unbelievably patient when I'm struggling to make a decision in store and never ever pushes to make a sale. I feel so lucky to have such a great contact when I'm looking for something special! The store and Lauren are truly the best.
The earrings we purchased were painful to wear. When we attempted to return them (a few days after the 14 day return window) for store credit, they refused the return. Inquiries to their leadership went unanswered.
Horrible customer service, incompetent store staff
Frequently asked questions about Broken English Jewelry
How is Broken English Jewelry rated?
Broken English Jewelry has a 3.5 star rating with 61 reviews.
When is Broken English Jewelry open?
Broken English Jewelry is closed now. It will open tomorrow at 11:00 a.m.
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