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Brokaw Credit Union
- Finance
- Weston, WI
About this business
Brokaw Credit Union was originally chartered in 1952 as Wausau Paper Mills Employees Credit Union, serving the employees and family members of Wausau Paper Mills, located in Brokaw, Wisconsin. This employee group desired a local, cooperative financial service where individual resources would be pooled in order to provide affordable loans for those in need. The first "office" was located on the person of the credit union treasurer, who took deposits and made loans out of his shirt pockets. Disclosures and paper work were late... read more
Location details
2006 Schofield Ave, Weston, WI, 54476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been members of BCU for many, many years. They have all been so helpful and kind, even answering chats on weekends when they're closed! So grateful to be part of such a wonderful place!
This is an ADDITIONAL review as my spouse still banks with this institution, and has for several decades. They indicated that his account was at risk for fraud (which it was not) we recently traveled and returned from Florida and someone called him and urged him to close his current debit card and get another one due to "suspicious" activity. He agreed. This new debit card was supposedly ordered and to be mailed to our mailing address in 7-10 days (from 4-7-25) We utilize a PO box and have for the last 5 years-which is where... read more
Jenny, the loan officer I had, was super fantastic with skills / professionalism and efficiency that were 2nd to none and to make your time there pleasant, her sence of humor was uplifting and worthy of a 5 star stage performance. That was just a bonus on top of the entire process of applying and receiving a loan made so smooth. A true asset to the company. Thanks 😊
They may have credit union in their name but they will treat you like a big bank would. Terrible customer service (if you can actually get anyone on the phone) and they will give you the run around for days instead of trying to help. Employees are unpleasant here and I've not experienced any other credit union with this type of hostile atmosphere towards their customers. Do yourself a favor and find a different credit union.
Frequently asked questions about Brokaw Credit Union
How is Brokaw Credit Union rated?
Brokaw Credit Union has a 4.2 star rating with 52 reviews.
When is Brokaw Credit Union open?
Brokaw Credit Union is open now. It will close at 6:00 p.m.
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