Brockport Mini Storage

Cindy Mendez Ruiz 

on Google

3 months ago

This place is a scam. My son rented a unit for summer school break, and the unit was broken into, all of his valuables were stolen. The lock was intact, which means someone knew how to break into it from inside, roof, other unit, etc. Never expecting this, when we opened the unit, everything was a mess, walls were torn down, all of his belongings were gone and whatever was left behind was damaged. They stole his TV, guitar, amplifiers, microwave, medicine, hygiene and laundry products, equipment, clothing, everything gone. W... read more

Angelina Marie Reiner 

on Google

a year ago

Do not store your things here unless you want mouse droppings over all of your items! I had to trash many belongings because they were covered in mouse poop or coated in a mysterious liquid. A few of my things even had yellow mold on them! On top of that there was a big fat toad hopping around in my unit. The last two times I've used this establishment have been great, but this time... not as great. Personally I wouldn’t recommend it. edit: I did not store food in my unit as the owner has said. I’m disappointed with the resp... read more

joseph jarvis 

on Google

a year ago

They do not sell what they advertise. They say their units are “climate controlled” when they should say mostly climate controlled. I had some extra furniture stored in one of these units and a few things were damaged because there were holes in the roof and water was able to get into the unit. Rather than performing regular inspections of all their units, including the roof which should be done a couple times a year, they wait until your belongings are damaged before they acknowledge there’s a problem and you hope they fix ... read more

Michael Fox 

on Google

2 years ago

Place has gone downhill since Toni left. New lady in the office is not personable AT ALL, and acts like having to do her job is a nuisance and so are the customers. 

Elizabeth Yates 

on Google

2 years ago

I had a dirt bike stolen from my unit. No forced entry; the lock was intact and had no damage. One would have to assume it was stolen from the inside, as the bike did not evaporate into thin air. Not to mention significant damage to my items due to a water leak several months ago. No cameras. No accountability. Edited to add: the unit is not under my name, but that of my spouse. A police report has been filed. As for the tenants being the only ones with access to locks/keys for said locks, that is irrelevant to this situatio... read more