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Broadlawns Medical Center

3.0

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Location details

1801 Hickman Rd, Des Moines, IA, 50314, United States

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3.0494 reviews
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Christopher R.'s profile image
Christopher R. 
a year ago

I recently had a virtual visit with replacement mental health doctor, I was treated rudely and without respect. At 63 years old they should have some respect for seniors. Not happy! 

R.R. V.'s profile image
R.R. V. 
a year ago

The staff are always great. Billing is always bad. I get my bill and promptly pay it. I was there in March and paid the bill as soon as I received it. Then in June, I get another bill. Oops they forgot something. Nothing on the bill tells you what that is but it's on there for June. I'm a bit put off by this. I call and tell them that I've reached my deductible and they need to submit it to the insurance company. They are reluctant. I tell them I'm not going to pay until it's been submitted. They call 2 weeks later and say m... read more

Heather J.'s profile image
Heather J. 
3 years ago

They refused me in crisis. They had room. They were open. They just didn't feel like it? I was taken to Broadlawns by a social worker after calling the Mobile Crisis Unit. She was great and took me to the ER first for a physical issue. Security would then walk me over to the psych unit for admission, she said. When I finished in the E.R., security did walk me into the psych unit and present me to the staff, of which there were five or six at the nurses station, and the social worker who brought me was standing near them, s... read more

Jay's profile image
Jay 
5 years ago

Makes you wonder now a days if they actually want to treat people or judge people. As I have long history of kidney stones and obviously when you get one you don't wait and plan out a doctor visit. But when you ask them to do something and try to help get it out they choose to just name off your pain meds that you have taken in 4 years and not listen and tell you that you are free to go. But yet offer you pain meds when you told them bluntly that you dont want any you just want to fugue out why its not coming out. Hmmm yeah ... read more

Frequently asked questions about Broadlawns Medical Center

How is Broadlawns Medical Center rated?

Broadlawns Medical Center has a 3 star rating with 494 reviews. 

When is Broadlawns Medical Center open?

Broadlawns Medical Center is open now. It is open 24/7. 

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