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BriovaRx

1.4
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About this business

Location details

145 Bodwell St #2A, Stamford, MA, 02322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.430 reviews
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Theodore Kaiser's profile image
Theodore Kaiser 
a month ago

Update 2024: I am confused by the variety of contacts with EmpiRX Health: Quick review. I am a retired RN who problem solved the full spectrum of issues patients in my care including the outstanding men and women who served our country requiring dedicated VA Medical services. Without disclosing my qualifications, I developed a respectful and lasting relationship with all divisions and levels of healthcare based on caring, respect, and patience. Fortunately, my care and relationship with this company is intact, BUT recent con... read more

Theodore Kaiser's profile image
Theodore Kaiser 
10 months ago

Specialty med customer service has a pervasive "I don't wanna help you" problem. Make promises, leisurely cadence to urgent med needs. "Ya, OK, we'll contact your doc". Hours later, no call made. OPTUM Rx fortune 500 company with Joe's Pool Hall delivery system. "Ya, we got ya, don't worry". Update 2023: Complete 180 degree change with nursing, pharmacy, and customer service interaction: friendly, concerned, proactive customer service. Will continue to follow and update. Thank you for caring and listening. I am grateful. 

Michael Persons's profile image
Michael Persons 
2 years ago

called to question a charge on my credit card and after 25 minutes on the phone and 3 people. No one had an answer. they said call your credit card company and dispute it 

Bin Wu's profile image
Bin Wu 
3 years ago

This place deserves NEGATIVE 5 stars. I had to put one star was just because I could not post this review if no stars were clicked. I would never use BriovaRx forever. It took forever to fill 2 orders (I was on the phone for 2 hours). Finally when I received the delivery, I found out one order was missed. I called the service number, was put on hold forever, and the person lied to me that the missing order was out of order. I was told, oh, today you missed the cut off time, also because of the holiday, your order won't be sh... read more

Elizabeth Wade's profile image
Elizabeth Wade 
3 years ago

BriovaRX sent me a bill for a medication from July 2019 in June of 2020! By that time, we had already paid our deductible and out of pocket maximum for 2019 to another pharmacy because our employer switched health insurance, and Briova was no longer the preferred pharmacy. All of our deductible balances carried over but did not include this from BriovaRX due to late billing. Because of their late billing, neither health insurance company was willing to cover the cost of the medication. I called BriovaRX and they couldn't be ... read more

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Frequently asked questions about BriovaRx

How is BriovaRx rated?

BriovaRx has a 1.4 star rating with 30 reviews. 

When is BriovaRx open?

BriovaRx is closed now. It will open on Friday at 9:00 a.m. 

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