This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Brilliant16
- Jewelry
- Chicago, IL
About this business
Location details
Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience. I have had this ring for almost two years but have been able to wear it just a matter of months. Within a month of receiving this ring the center stone came lose and was rattling around. We sent it in for repairs and had a nightmare experience with customer service. They kept blaming me when I have multiple gem stone rings that I wear daily that have no issues. The center stone has come loose at least three more times, we keep sending it back in for repairs and it takes months each time and sometimes isn... read more
They do not in fact welcome walk ins, as advertised on their website.
My experience at Brilliant Earth in Gold Coast, Chicago was excellent. I would go back in the future! I worked with Sam L. and she was great!
Molly Hodge provided great assistance and I would definitely recommend having her assist you. Engagement ring is beautiful
Molly Hodge was super patient and knowledgeable, could not have had a better experience.
Frequently asked questions about Brilliant16
How is Brilliant16 rated?
Brilliant16 has a 4 star rating with 364 reviews.
When is Brilliant16 open?
Brilliant16 is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com