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Brilliant Earth
- Consumer Goods
- Fairfax, VA
About this business
As the global leader in ethically sourced engagement rings, wedding rings, and fine jewelry, our mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. From natural and lab grown diamonds to gemstones, Brilliant Earth is dedicated to crafting stunning pieces designed for the big day and every day. Call or visit our website to schedule your in-person or virtual consultation with a jewelry specialist at our Fairfax - Mosaic District showroom.
Location details
2905 District Ave #105, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I recently had the pleasure of purchasing a diamond with the help of Abiy from Brilliant Earth, and I couldn’t be more thrilled with the experience! From the moment I reached out, Abiy was incredibly knowledgeable, professional, and patient in guiding me through every step of the process. He took the time to understand exactly what I was looking for and helped me find the perfect diamond that fit my budget and preferences. Abiy explained all the details of the diamond’s quality, including the 4Cs (cut, clarity, color, and ca... read more
My hubby & I worked with Abiy at Brilliant Earth shopping for my wedding ring and I can't recommend him highly enough! (Abiy, that is, not my hubby, though he's wonderful as well). Abiy has superb taste and was very insightful, immediately getting the vibe of what I was looking for. And so patient! Brilliant Earth has many beautiful rings so it took a minute for this indecisive, blushing bride to choose : >
I was a bit skeptical about coming here at first because of the not-so-good reviews, but Matthew was very impressive—so nice and patient with us, even though we didn’t have an appointment. He was extremely helpful and knowledgeable. I found exactly what I wanted, and he made the process so easy and fun for us! Thanks, Matthew!
Disappointed with Brilliant Earth – Poor Quality & Customer Service I was really excited to purchase an engagement ring from Brilliant Earth after seeing the design in person at their store. I loved the ring and decided to move forward with the purchase, expecting the same quality and craftsmanship as what was showcased. Unfortunately, the experience has been nothing but frustrating. The repair team failed to call me at the scheduled time, so I called in myself—only for them to call me simultaneously. Because I missed their ... read more
Warning: Do NOT buy from Brilliant Earth! They said all the right things to make the sale, but once they had our money, everything went downhill. My fiancé and I bought a wedding ring, and the diamond fell out the first time I wore it. After three failed “repairs,” they admitted the setting was faulty but did nothing to fix it. It’s been a year, and I still don’t have my ring. They keep delaying, transferring me between reps, and refusing a refund. They even promised a temporary ring for my wedding day and never sent it. Avo... read more
Frequently asked questions about Brilliant Earth
How is Brilliant Earth rated?
Brilliant Earth has a 4.4 star rating with 167 reviews.
When is Brilliant Earth open?
Brilliant Earth is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com