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Brilliance Honda of Crystal Lake Service

4.3

About this business

Location details

680 W Terra Cotta Ave, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.3175 reviews
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Richard's profile image
Richard 
10 months ago

Buying a car, by its very nature, can’t be a “5”. However, it was easy, didn’t take all day, and, so far, they have delivered as agreed. We’re hoping it continues. Having dealt with far too many car dealers in my life, I am hesitant but will give them a “4.” I would buy from them again. 

Legacyrock's profile image
Legacyrock 
10 months ago

Would give them five stars, but so far we have found the right vehicle. Other than that it was probably the best experience I’ve had at a dealership when buying a car. Luke, the used car manager went out of his way to be sure that we were taken care of. The salesman were all busy with other customers and Luke took it upon himself to get a few cars warmed up for us to test drive. This was a day after we had several inches of snow and it was cold out. We’re not in a hurry so we keep an eye on the website or a call from them ab... read more

GuruDC6R38's profile image
GuruDC6R38 
11 months ago

Very nice to work with thru this purchase 

D's profile image
D 
11 months ago

Wonderful experience! 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. 

GuruDCQQNQ's profile image
GuruDCQQNQ 
11 months ago

This dealer stated that this vehicle was sold last Saturday when I went to see it. I see it is still listed. They wanted me to buy a more expensive vehicle instead. I no longer can trust this dealership and will not do business with them again 

Susan's profile image
Susan 
11 months ago

Very prompt & detailed. 

GuruDC76ZP's profile image
GuruDC76ZP 
11 months ago

Seems like a great dealership we couldn’t agree on a price but other than that it seems like a great place. 

Tat's profile image
Tat 
11 months ago

Satisfaction guaranteed 

Arthur's profile image
Arthur 
11 months ago

Timely and professional 

Business response:

We appreciate your wonderful feedback, Arthur, and hope to see you again in the future! Take care! Sincerely, Honda North Danvers, MA www.hondanorth.com 

Frequently asked questions about Brilliance Honda of Crystal Lake Service

How is Brilliance Honda of Crystal Lake Service rated?

Brilliance Honda of Crystal Lake Service has a 4.3 star rating with 175 reviews. 

When is Brilliance Honda of Crystal Lake Service open?

Brilliance Honda of Crystal Lake Service is open now. It will close at 7:00 p.m.  

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