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Brigid E Mack, MD
- Family Practice
- Albany, NY
About this business
Dr. Brigid Mack, MD is a family medicine specialist in Albany, NY and has been practicing for 14 years. She graduated from University At Buffalo State University Of New York School Of Medicine in 2005 and specializes in family medicine.
Location details
4th Floor, 391 Myrtle Avenue, #201, Albany, NY, 12208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:15 a.m. to 5:00 p.m. | |
| Tue | 7:15 a.m. to 7:30 p.m. | |
| Wed | 7:15 a.m. to 5:00 p.m. | |
| Thu | 7:15 a.m. to 7:30 p.m. | |
| Fri | 7:15 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm a member of the queer & transgender communities, and Dr. Mack came highly recommended for affirming primary care in the region. I was excited and hopeful to find an affirming and knowledgeable doctor to support me in my transition. In the office, I found her to be empathetic, a good listener & willing to explain things. Unfortunately, the care I most needed was outside of her scope - something she acknowledged herself - but instead of referring me on, I had to ask for a referral & follow up myself. Communicating with her... read more
Dr. Mack discharged me from practice I had been going to for 20 years. Interesting thing is - I have no idea who Dr. Mack is. Have never met the woman, yet she had no problem discharging a homebound patient with ongoing health issues from a practice. There were multiple MR #'s on my discharge notice, but office staff had no interest in resolving problem, too busy gloating. Really do you want to go to a practice where you can be discharged by random doctor and staff gloats over your misfortune?
I've been a patient for about 5 yrs. and have seen her about 2 times, so I can't give a good or bad review, my appt's are always with Frances Rosario and she is very good.
Dr. Mack is great. She is attentive and asks relevant questions. She takes the time to listen to you and is thorough. The practice is fairly large, which means there's always someone to see you if you need, but it might not be your primary doctor. Scheduling time with your primary doc can take a while.
Business response:
Thank you for the kind words! We love to hear that our doctors are making a difference for our patients. We are glad to hear you are so pleased with the service and care you have received and encourage you to share your experience with us by calling our patient experience facilitator at 518-782-3757.
she has been my doctor for less then 1 year and I feel like I've known her forever she takes the time to listen to your concerns and she values your opinions and she really is a great Dr I suggest Dr Mack if you are looking for a primary care Dr in the Albany area
Business response:
Thank you for the kind words! Because federal privacy laws govern patients' protected health information, it is not our policy to substantively respond to any online reviews. We welcome you to call our Patient Experience Facilitator at (518) 782-3757 if you would like to share your experience with us.
Dr. Mack is incredible. She makes me feel so comfortable, she actively listens, genuinely cares and takes so much time with you. I went in for a physical and ended up telling her about some personal things I had going on and she took the time to listen to me and offer guidance.
Frequently asked questions about Brigid E Mack, MD
How is Brigid E Mack, MD rated?
Brigid E Mack, MD has a 3.1 star rating with 14 reviews.
When is Brigid E Mack, MD open?
Brigid E Mack, MD is closed now. It will open at 7:15 a.m.
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