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BrightStar Care
- Healthcare
- Fairfax, VA
About this business
Location details
10517C Braddock Rd, Fairfax, VA, 22032, United States
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When I needed home health care, I figured I'd get "meh" service, with indifferent aides delivering minimal service. I couldn't have been more wrong! BrightStar provided three outstanding people, each of whom easily deserves a rating of 10 out of 10, except for Laly, who's a 12 on a scale of 1 to 10. She cooked, she cleaned, she helped me with personal maintenance -- always with a smile, a kind word, and encouragement when I most needed it. She actually cared, and it showed every day. How to describe her? Pleasant, stubborn, ... read more
Brightstar is a wonderful company. I used them to care for my brother and they provided excellent service, with kindness, compassion and expertise. I knew I'd get amazing service because I've been working with them for thirteen years, and there's nobody else that I'd trust with my loved one. As a registered nurse who provides initial and on-going training, I know that the Brightstar staff are well-trained. Please see our attached photo of our training room. (And yes, that’s me testing the skills of our caregiver!) I value my... read more
I signed up for in-home skilled nursing services of BrightStar Care of Fairfax. Nurse Taonga RN provided the services for about three months. Ms. Taonga is very skilled, polite, gentle and caring person. She arrived at my home always on time as promised. She exceeded my expectations and contributed a lot to my speedy recovery. Besides Ms. Taonga, the director of nursing, Emma is very responsive to my requests and always accommodated my schedule. Director Nora provided accurate billing and answered my requests for any additio... read more
There is very high turnover. My father had more caregivers than I could count in a little over two years. Some were excellent (Karim, Aya, Gertrude, and Danny), but most were mediocre to terrible (inexperienced and/or negligent). The scheduler, Karen, made frequent errors and has abysmal communication skills, which some of the caregivers also complained about. I rarely received an invoice for what they charged our credit card or withdrew from our bank account. I caught one error, but will never know if there were others. We ... read more
Frequently asked questions about BrightStar Care
How is BrightStar Care rated?
BrightStar Care has a 4.7 star rating with 87 reviews.
When is BrightStar Care open?
BrightStar Care is open now. It is open 24/7.
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