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Brightpoint

2.8

About this business

Location details

227 E Washington Blvd, Fort Wayne, IN, 46802, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 11:30 a.m.
SatClosed
SunClosed
2.881 reviews
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Pat Murphy's profile image
Pat Murphy 
a week ago

This has to be the finest organization I've ever ran into some people do fall between the cracks and there's nowhere to turn at times no one to help but brightpoint can make little miracles happen I really appreciate what all the fine people that work there do like Dan he's a great guy to work with brightpoint truly is a first responder for those in need God bless you for what you do keep up the great work 

Joema Be's profile image
Joema Be 
2 months ago

Don’t respect ppl time and I called them 3 time and each time they would tell me different thing. And on the last call they try to reschedule me. My apt was at 12:30 I waited and give them time before I try calling 3 different time just for them to tell me they either have a wrong number or they couldn’t reach me. When I literally gave them my phone number on the first call to make sure they could call me back. Only for them to waste my time and tell me on the third called that they have another client and I would have to re... read more

Sad Guy's profile image
Sad Guy 
2 months ago

extremely unprofessional. doesn’t answer phone calls, tells you they’ll respond in 5 business days but that comes and goes and nothing. also doesn’t respond to emails, doesn’t give updates for anything. not sure how you run a non-profit that’s to help people and not respond to people. 

Shanetria Kelly's profile image
Shanetria Kelly 
3 months ago

Trying to get in touch with corporate about having a disability & not being able to qualify for the bounce back program to get help. 

Ed Karasek's profile image
Ed Karasek 
4 months ago

Overall I have had a good experience with this organization and have found them helpful and caring. Today however I spoke to a lady who identified herself as Melissa and was answering the phones. When I asked to be transfer to my caseworker she informed me she was not allowed to transfer anyone. Why in the world would they hire someone to answer the phones and not allow them to transfer to their caseworker? When pressed she told me call a woman who was not my caseworker at a 800 number. When I called all I got was a rapid bu... read more

Frequently asked questions about Brightpoint

How is Brightpoint rated?

Brightpoint has a 2.8 star rating with 81 reviews. 

When is Brightpoint open?

Brightpoint is closed now. It will open at 8:00 a.m. 

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