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227 E Washington Blvd, Fort Wayne, IN, 46802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 11:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
extremely unprofessional. doesn’t answer phone calls, tells you they’ll respond in 5 business days but that comes and goes and nothing. also doesn’t respond to emails, doesn’t give updates for anything. not sure how you run a non-profit that’s to help people and not respond to people.
Trying to get in touch with corporate about having a disability & not being able to qualify for the bounce back program to get help.
Overall I have had a good experience with this organization and have found them helpful and caring. Today however I spoke to a lady who identified herself as Melissa and was answering the phones. When I asked to be transfer to my caseworker she informed me she was not allowed to transfer anyone. Why in the world would they hire someone to answer the phones and not allow them to transfer to their caseworker? When pressed she told me call a woman who was not my caseworker at a 800 number. When I called all I got was a rapid bu... read more
The people that answer the phone are so nasty..
Brightpoint has a 2.8 star rating with 79 reviews.
Brightpoint is closed now. It will open on Monday at 8:00 a.m.
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