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Brighton Vision
- Optometrists
- Brighton, NY
About this business
Location details
1924 Monroe Ave, Brighton, NY, 14618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You decide – I first brought my 9 year-old son for an eye exam. We were brought back by a young man, for measurements of his eyes. He had a great deal of trouble obtaining the measurements, probably because my son wasn't keeping his eyes still. This went on for over 5 minutes, though he never spoke to my son to explain to him what he needed him to do. Finally, the young man called for Keegan, the optometric assistant, to come in and do the measurements. She was very friendly, and explained all the devices to my son, in a ver... read more
Happy customer – I just had my first exam at Brighton Vision Associates today and I'm very happy with the service I received. The technology is state of the art, much different from what I ever saw at my old optometrists office. I got to see a picture of the inside of my eye which was awesome! The doctor told me that the contacts I've been wearing for over 10 years were depriving my eyes of oxygen, something my old doctor never told me, and got me switched to a healthier pair. They even gave me an extra pair just in case, wh... read more
great place to buy glasses! they were very helpful! i think that this is a husband and wife team of doctors, very professional and accomodating. i was an hour late for my appointment and they still took me in. i was impressed with their store, it was new! the last place i went to was old, falling apart. the staff was very nice made the tedious task of choosing a new frame a lot easier. this place is definitely worth going to!
Look great, see great! – I just stepped in to this office because i'm a police officer and i was at subway next door for lunch. I found this great pair of Puma frames, i asked them to put them aside for me until i was able to come back and get them. Let's just say, i forgot about them for Awhile.....then i finally came back 2 weeks later, the pretty young lady behind the desk says "hi" , i didn't even say anything, she called out to someone else and they brought out the Puma glasses i put on hold. They were able to fit me in... read more
Huge Selection – Went there since they take my insurance, VSP, had a huge selection of designer glasses to choose from. I also got them in under 1 hour which was great since other places that take VSP told me it would take a few weeks. Highly recommend this office
Dear Reviewer50: I understand your frustration with misunderstanding the exam process. We disclose all our fees to the patients prior to performing any services. As such we always start an eye exam with no contacts on. Once we finish our basic exam if a person would like to renew their contact lens prescription or try something new we then proceed with the fitting process. At the visit when we explained your daughter needed toric lenses it was for you to make an informed decision and have all available information in front o... read more
Poor Service All Around – I decided this year that I was going to give my business to a small independent. I knew that it might not be the lowest price, but I did expect a high level of personal service. Unfortunately, I didn't even get a basic level of fair service. I had no issues with the Doctor. Very good exam. It was the manager and rest of the small staff you can count on one hand. The manager seemed like it was her first day. I had to help her with paperwork for my insurances. Didn't have a clue on the differences in ... read more
Great Frame Selection, Great Staff – I can always count on the staff at Brighton Vision to help me find a great frame for myself or my family. Now that my children are grown, they bring their own families to Brighton Vision as well. As our insurance companies change, I have found they continue to carry our various insurance plans. They always have a smile and a story to share. I do know their long time optician Dennis passed away, but he has been replaced by by Jon an excellent and experienced optician. I was just there and ... read more
Overpriced, Bad Hours, and Bad Customer Service – Exams and Glasses cost much more than other places in town. You are forwarded to a messag service when you call because they rarely answer the phone. They are not open at all on Fridays. When I went in to have my new glasses adjusted to fit my face they broke them while adjusting them and strung me along for 2 weeks telling me each day they would be ready and they were not. When I finally asked them to refund me for the glasses so that I could go somewhere else the manager re... read more
Frequently asked questions about Brighton Vision
How is Brighton Vision rated?
Brighton Vision has a 3.8 star rating with 46 reviews.
When is Brighton Vision open?
Brighton Vision is closed now. It will open at 9:00 a.m.
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