BrightBridge Credit Union's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

BrightBridge Credit Union

3.4
  • Methuen, MA

About this business

Location details

436 Broadway, Methuen, MA, 01844, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 1:00 p.m.
SunClosed
3.433 reviews
Select a rating
Sam Y's profile image
Sam Y 
a month ago

I have changed my review from one star to four stars. It was one star when this place was Merrimack Valley credit Union. Who I had few issues with especially when I applied for a HELOC. However, bright bridge. Credit union seems to be more organized, more responsive, and ever since bright Bridge took over. I have not had any issues with this new bank. Hopefully they stay this way. 

Gabriel Betances's profile image
Gabriel Betances 
4 months ago

Great credit union for all your financial needs 

Robert Bisson's profile image
Robert Bisson 
6 months ago

I've been an MVCU member for almost 15 years now. Even after I moved an hour north, I kept MVCU because they always treated me well, and were so easy to work with that it didn't matter that I didn't live close to a branch. I am leaving BrightBridge though, now that they've bought MVCU. When I was with MVCU, I had no complaints. They were great. After BrightBridge took over, all they do is nickel and dime you. $2 statement fees every month are annoying, but $28 overdraft fees when I have money to cover it in other accounts? O... read more

Joshua Mattheson's profile image
Joshua Mattheson 
a year ago

I am a former RTN member. (RTN recently was recently taken over by MVCU) I had something debit on my account that did not have sufficient funds. RTN always just declined the purchase so no big deal. MVCU decided that they will allow the purchase to go thru (making my account go negative) and then charge me a NSF fee. I filled out their form so that it doesn't happen again. 2 weeks go by and it happens again. Customer service said that the form is wrong and being misinterpreted. I was informed they still charge a fee even if ... read more

Christopher Mullin's profile image
Christopher Mullin 
a year ago

Worst bank ever. Can’t print debit cards and request it to be mailed 3 times. Went to withdraw money and they out right refused to give my money. I’ll be back to close out accounts when I have time 

Frequently asked questions about BrightBridge Credit Union

How is BrightBridge Credit Union rated?

BrightBridge Credit Union has a 3.4 star rating with 33 reviews. 

When is BrightBridge Credit Union open?

BrightBridge Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com