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Brigham Health and Rehabilitation Center
- Rehabilitation Center
- Newburyport, MA
About this business
Location details
77 High Street, Newburyport, MA, 01950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
This morning my husband and I visited a close family friend who is at the Brigham for rehab following a hip fracture. We were completely horrified at how dilapidated this facility is and how understaffed it is. The rooms are in disrepair after obvious years of neglect. I would NEVER place any of my loved ones there and I cannot get the experience of it out of my mind.
My mom died at 12:20 AM, and we were not informed, nor was hospice called as is the protocol. My sister went to visit her at 8:30 the next morning, not knowing she was dead. When she discovered her, rigor mortis had already set in. Her eyes had not been closed, and yet she was still hooked up to the oxygen. When she finally found a nurse, she was told that the DON Maureen would be down to talk with us, and hand us a certificate to present to the funeral home. We waited 4 hours for this to happen. We finally went and sought h... read more
Awful. Understaffed and just mean. I had to transport my mother to the emergency room because she was severely dehydrated and had a UTI. The staff claimed they tested for UTI but it was negative. I got called a "squeaky wheel" for raising concern and then they said I was more like a "mack truck". The PT nurses were really nice- but the head nurse Barbara was just disrespectful and lacked any empathy. She screamed at me for wanting my mother to be evaluated and did not want to provide transportation. If you send your loved on... read more
I spent several days at Brigham Health. I must say everyone I dealt with were total professionals. I couldn't ask for a better place to go.
Frequently asked questions about Brigham Health and Rehabilitation Center
How is Brigham Health and Rehabilitation Center rated?
Brigham Health and Rehabilitation Center has a 3.2 star rating with 18 reviews.
When is Brigham Health and Rehabilitation Center open?
Brigham Health and Rehabilitation Center is open now. It will close at 11:59 p.m.
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