Bridgewater Florist

Chris O 

on BBB

3 months ago

Wish I could have left a zero. Ordered a sympathy arrangement that never arrived. No call, email, or refund at first. Had to call them almost a week later stating recipient never received arrangement. Would have never known it wasn't received if I didn't ask recipient. Was given the run around on 4/14 told to call a different number to receive refund, number was either busy for the first hour, then nobody picked up. Finally called back today to explain the situation today 4/15 and spoke to an extremely rude ********. When I ... read more

Ileana C 

on BBB

2 years ago

Wish I was able to give it no stars. I received a sympathy arrangement of wilted and poorly arranged flowers in dirty water from this place (Bridgewater Florist). I feel very sorry someone spent money on this and did it with the best intention but were taken advantage of by the store. It is simply disrespectful and bad business practice. They should issue a credit. 

Pamela R 

on BBB

3 years ago

Awful quality, flowers are basically dead or dying upon arrival, not arranged correctly, dirty water in the vase, people pay good money, and expect good quality. You should not be in business if you cannot deliver good quality. Ive had 2 awful experiences from your shop, and although my second experience someone that works there did try to make it right, it still isnt good quality in the end of the day. Our flowers that we received a day ago are already dying, how do you miss this when arranging? You need better training for... read more

sandra k 

on BBB

3 years ago

The flowers that were delivered yesterday looked they were plucked from a dumpster. The roses were fully opened and outside petals were turning inward. Two stems from another flower were broken and the bouquet was one sided. there was a "back" which was all green. I am used to flowers all around. This business was contacted thru Just Flowers from my friend in *******, **. If you would look at Bridgewater Florist website their rating is 1.9 out of 10. I believe Just Flowers should be more selective of where they send their or... read more