Brickyard Healthcare - Brookview Care Center

Jo Fis 

on Google

a week ago

Horrible experience and residents, the staff are very 50/50. Some are amazing while some are rude, impatient and mistreat residents. On multiple occasions residents have made very uncomfortable advancements and conversations that I do not wish to bring up but could put them in court. This is unacceptable and multiple rooms are filthy. Needs to be re-evaluated as a facility as a whole. 

Jessica Johnson 

on Google

3 weeks ago

Let my grandma sit in soiled diapers. They don't give showers. Residents have to beg for snacks. The whole place smells like marijuana. Staff is extremely rude, unprofessional and their hygiene is awful. 

Kevin Dice 

on Google

a month ago

I wish I listened to this place sooner this a very professional place they have gave me two chances I burnt my bridge I wouldn’t stop leaving during the day missing pt they eventually took my car keys lol I understood (Oh yea can I get my keys back) lol but then got to the point I couldn’t walk good and head woman of pt she don’t play and take no for a answer but I see why definitely should have listened this a very comfortable place to be promise and for food door dash cause majority of the time you won’t like it but than t... read more

Rebecca Isaacs 

on Google

a month ago

We really liked the staff the first week my family member arrived for her rehab. However, since then, we have noticed her being mistreated. A family member stays on the phone with her constantly and has heard many conversations. One that concerns me the most is when my family member is hungry and accidentally falls asleep and they have stated they won’t feed her, but will sign off on it. We were told we could stay here with her anytime we wanted as she is special needs, and when we arrived we were told we could “get the nurs... read more

zuri Person 

on Google

a month ago

I only chose 1 star so that I could actually share this review. However, The experience here for my grandfather (who’s 81yrs old)has unfortunately been the absolute worse! To quantify it I’ll just say this, let this facility be the very LAST resort if you’re looking for a rehabilitation program for your loved one. If you have no other choice my advice is to stay on top of the care plan that is administered, ask questions! Cleanliness , bathing, communicating & just the basic care one would expect being elderly is very minima... read more