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650 Waymarket Dr, Ann Arbor, ND, 48103, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
I had a very bad experience in general and the worst was with one of the staff members. He was very unprofessional and had no respect to me while talking to me on several occasions to the point that I had to report him to Beztak company. I once called emergency maintenance but no one showed up (at least until I left the apt). Even when you ask for a regular maintenance, it takes days to do it and when I asked why, they said they are short in hands. The apts are very old, low maintenance from inside and outside, need a lot of... read more
Business response:
Najla, this is concerning to read and we are sorry you have not been happy with your experience in one of our communities. We take pride in being able to provide our residents with high-quality service and positive living experiences, so we encourage you to please reach out to our office directly. We would like to discuss how we can help address these issues. Thank you.
We experienced terrible customer service from the office staff our whole time at BriarCove, and the apartments were in really bad shape.
Predatory company. Please understand the laws around your security deposit and fight them when they try to keep it. This company preys on customers who don’t know their rights.
Living at Briar Cove has been really nice! It is in a good location, has nice amenities and my neighbors have been very friendly! Overall, I am happy we moved here!
Your management needs to increase communication skills that are clear, honest, and complete. When the manager told me that our shower tile was to be replaced, she was not fully honest. She did not tell me that it would take a full day, that we could not use the shower for 24 hours, and that whole wall was being replaced – not just the two tiles that fell due to the dry, cracked caulking. We have only been in the apartment since October 2018 – 3 months! And yet so many problems with this apartment that SHOULD HAVE BEEN CORREC... read more
Worst place I have ever lived. Office staff is rude and very unorganized. Not enough parking for residents.
Business response:
Hi, Nathan. Though we understand that you may be frustrated with the way that your employment with us ended, we are deeply disappointed that this has led you to mischaracterize and slander our community online. As you are aware, our team works hard to make the community a place that our residents are proud to call home by providing exceptional service and diligently maintaining it.
Wonderful place to live, quiet, clean and close to work.
Business response:
Thank you for your feedback, JoAnn! We're glad to hear that you are enjoying your home here at Briar Cove and that our peaceful setting and convenient location have helped to make your experience worthy of 5-stars. As always, please don't hesitate to let us know if our team can be of assistance to you in the future.
Briar Cove Apartments has a 3.6 star rating with 10 reviews.
Briar Cove Apartments is open now. It will close at 6:00 p.m.
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