Brentwood Springs

Tyler Edlin 

on Google

a month ago

So many members of staff don't treat you as if you are an actual human being. There are nurses who sit at their computers all day and won't even look at you if you try to talk to them. There is simply no way that the psychiatrist Dr. Howze (however you spell her name) actually has an advanced degree. I've never encountered a less helpful, less understanding, more frustrating 'mental health professional' in my life. This woman, after having spoken with me for less than 5 minutes total, looked me in the eye and told me that I ... read more

Juliana Gottwald 

on Google

2 months ago

Terrible communication with family, the includes taking days to call back. They do not listen to family, and instead of actually caring about what you say, they are quick to discharge. Some of the staff answers the phone with the worst attitude. When you question things that were explained they are always different. If you or someone else is seeking help, please go somewhere else. This place is not worth the headache they are going to give you. 

Bryana Kolle 

on Google

3 months ago

They didn't take my sister seriously about being suicidal and now she's dead. 

Michael Hopper 

on Google

3 months ago

I am sharing this as a concerned family member. Our family’s experience with Brentwood Springs Newburgh was deeply disappointing and stressful, especially around communication, discharge planning, and continuity of care. During a vulnerable period, we did not feel our family received the clear and timely communication needed to help support our loved one after treatment. We also experienced confusion around authorization and records, which made it harder to understand what information could be shared and how we could appropr... read more