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Breakwater Bay Apartments
- Apartments
- Beaumont, TX
About this business
1, 2, and 3 Bedroom Homes Available, Call for Spring Specials!, Multi-Cycle Dishwashers and Built in Microwaves, Full Size Washer/Dryer Connections, Patios and Balconies, Walk-In Closets, Linen Closets and Pantries, Gated Community, Game Room, Resort-styl
Location details
4375 N Major Dr, Beaumont, TX, 77713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Terrible customer service my deposit check was stolen from me in the mail but every time I would call Corporatethey constantly tell me they will email me or call me back they never do the Supervisor is all ways busy everytime I would call they actually block my emails and block terrible way to treat A potential tendon
Business response:
Hello ******, Thank you for leaving a review. You never applied at a Sunridge property. SunRidge has never had any association with you what so ever. You were listed as an emergency contact for an applicant. The applicant contacted Sunridge and notified us that they never received the check. SunRidge inquired with their bank and verified that the check had been deposited and cashed by someone using signing the applicant's name. SunRidge sent the applicant an affidavit to complete on March 26th, 2020. When a check is fraudule... read more
Absolutely the worst people on earth. Reserve at Whiterock flooded my apartment and had the audacity to not refund my entire deposit. Worst management I have ever seen. Never offered to do anything when THEY flooded my apartment. Beyond horrible.
Business response:
While Reserve at White Rock does and did already apologize to Ms. ***** for the incident, Reserve at White Rock did not flood her apartment intentionally. The apartment above Ms. ***** experienced a leak due to an incident involving a sprinkler head being replaced. While the incident was taking place, the Reserve at White Rock staff went into her apartment and started moving some of Ms. *****'s belongings to try to prevent damage to any of her items. One of the staff members even bagged up a wet pile of clothes for Ms. *****... read more
I've read through the previous reviews, and Sunridge Mgmt's replies. I seriously doubt they followed up with anyone. They certainly have not with me. I have the dissatisfaction of living at The Parc at Denham Springs. I've been trying to get some sort of resolution to a bank error with my December rent. I have a letter from my bank stating it was not run; Mgmt has taken until now (end of February) to decide that they don't care, and I will be forced to pay late fees, and NSF fees. Not only that, apparently they have been con... read more
Business response:
Parc at Denham Springs uses a third party platform, Realpage Payment Services, to process on line payments and scanned check payments. SunRidge requested that Realpage Payment Service investigate into if the payment was processed correctly with Realpage Payment Services at which they replied the it was done correctly and that the resident should contact her bank to see why her bank refused to release or process the payment. We never want to charge our resident undue or unfair fees and tried diligently to assist Ms. *****, bu... read more
Sunridge Management owns the apartments I will be moving out of soon. The property is great, and the staff at the property are great (The Reserve at White Rock). Sunridge, however, is horrible when it comes to raising rents at renewal. After one year, they offered me renewal at a 30% increase. My friend lives at The Parc in Wylie, also a Sunridge property. They offered her a renewal at a $400 dollar increase per month. This is disgustingly ridiculous. They lure you in with reasonable rates just to put you in a financial burd... read more
Business response:
Hello *****, thank you for your review. We are very pleased that you enjoyed your stay at The Reserve at White Rock. Unfortunately, SunRidge Management does not set the rental rates for renewals or new leases at this community; the rates are generated within the property software using an algorithm that takes into account the current market rental rates, availability and demand in the immediate and surrounding areas. This system is in place for our other communities, including the Parc at Wylie, and sets rental rates in line... read more
Very impersonal practices are utilized within this organization. This business uses an unethical and unfair pricing methodology for pricing. The rental agreement renewal rates and rental rates are completely inconsistent from one tenant to another. The basis for rental rates comes from a computer "algorithm" system I was advised. The staff isn't as friendly and helpful as one would desire from a community as such. You get a decent but internally average apartment with marked up rent and attitude from management. February 201... read more
Business response:
******** ******, a resident at one of our communities, decided not to renew the lease contract with the offered renewal as she was planning to move. Her lease ended on 2/26/19 and transitioned over to a month to month lease. Her original renewal offer was given on 12/21/18, allowing over two months to renew the lease with the given offers and lock in the rates at that time. She was unhappy with the increase, but the rates are generated based on the market and the availability at the community. The renewal rates of other resi... read more
Frequently asked questions about Breakwater Bay Apartments
How is Breakwater Bay Apartments rated?
Breakwater Bay Apartments has a 3.9 star rating with 187 reviews.
When is Breakwater Bay Apartments open?
Breakwater Bay Apartments is closed now. It will open at 10:00 a.m.
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