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1147 Putney Rd, Brattleboro, VT, 05301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had my truck there for a works package service, tire rotation with a road force balance. I received a call from the service department that they had damaged one of my brand new rims while doing the work. They wanted me to let a “rim repair” guy fix my wheel rather than replace it… I spoke with said rim repair guy and told him my situation and he agreed and said he would tell them to replace the rim. No communication from the service manager whatsoever this whole time. Not one phone call telling me what their plan was. I had ... read more
So money hungry and shortsighted they'll give up the chance to make some extra money in order to try and make all of the extra money. Sold a car with battery issues and suddenly lost the ability to answer the phone. But those advertisement spam calls will sure come through as scheduled until you tell them to stop.
I was blown away by the service at Ford Monadnock, I have been looking into a new car for a while Matt Barroso got me into a car that was exactly what I was looking for. His customer service is unmatched in this industry!!
Matt Barroso was amazing! He was easy to talk to, professional and patient about every little question I had. As i live substantially far from the dealership we did most of the transaction over the phone and email. Matt also took the time to hear me out about some not so pleasant experiences i have had with past vehicle purchases at other dealerships and he ensured that this experience was the opposite. When i went to pick up my vehicle Matt took the time and went through everything with me and ensured all my questions were ... read more
Car broke down on a ski trip along I-91 very early on a Sunday morning and was towed to Monadnock Ford. Obviously, no one there at that time so left a note and my keys. All of my dealings with the Monadnock Service Dept were over the phone since I'm wasnt nearby, and the folks I talked to were helpful, friendly, and accommodating. Everything was fixed and ready as promised and picked up my car a few days later.
Brattleboro Ford has a 4.3 star rating with 815 reviews.
Brattleboro Ford is open now. It will close at 7:00 p.m.
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