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World's Largest Volume F-Series Dealer
9090 East Adamo Drive, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
I went in about a month ago and picked out a vehicle. I was not pre-approved and asked that they go through my bank. I filled out the paperwork and waited for a long period of time. I left and asked the salesman to call me when they were ready. He didn’t call. I called him an hour later and he told me I was declined. I called my bank the next day and found out that Brandon Ford under reported my income by over 100k. I did get an email from my bank stating so. The next day I went to Force Customs and bought a vehicle from the... read more
I went in about a month ago and picked out a vehicle. I was not pre-approved and asked that they go through my bank. I filled out the paperwork and waited for a long period of time. I left and asked the salesman to call me when they were ready. He didn’t call. I called him an hour later and he told me I was declined. I called my bank the next day and found out that Brandon Ford under reported my income by over 100k. I did get an email from my bank stating so. The next day I went to Force Customs and bought a vehicle fr... read more
I had a problem with my 2015 ford truck taking fuel into tank, it would shut off after about 3 seconds of fueling. I went on line to see if i could solve the problem myself, i discovered that the EVAP purge canister on top of the engine would cause the fueling problem and it was easily replace which i did, i replaced it but did not solve problem, further research said to replace the EVAP charcoal canister on frame rail, i installed brand new charcoal canister with no fueling problem results. I then checked with a voltmeter t... read more
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact one of our Service Managers at 813-371-7906 to discuss ways we can better serve you in the future. Thank you.
Tommy Shelly made this experience wonderful. Thank you very much for your honesty and integrity.
Business response:
Thank you for taking the time to leave such a positive review of your experience at Brandon Ford. We're glad to hear that Tommy provided excellent service. We appreciate your business and hope to see you again in the future.
I bought a 2019 ford transit econect with 80000 miles. The brakes locked up on the interstate leaving the dealership. Took them weeks to get the truck fixed. When they did return my vehicle, the transmission was completely shot and would get stuck in neutral. After 2 more weeks of them telling me to be "patient there going to make it right" they offered me 14k trade on a truck a just paid 21k for and full price on a new truck plus dealer fees again. I understand the risk of buying used but I didn't even put 50 miles on the t... read more
Only make your car worse I purchased a van and all the breaks locked up leaving the lot. Took over 2 weeks to get the brakes fixed. The van was dropped off to my house. Did not make it 5 miles before the transmission went out. After 3 weeks of waiting on the dealership they offered me 14k trade in on a vehicle I just paid 21k for.
Burnt up my transmission trying to fix an issue with the brakes locking up. My truck was up there almost 3 weeks and was delivered back to me with a destroyed transmission. Of courses they are not responsible for anything
Don't by used Van was dropped off to my house. Did not make it 5 miles before the transmission went out. After 3 weeks of waiting on the dealership they offered me 14k trade in on a vehicle I just paid 21k for.
local im Florida for a hard to find Ford Maverick, top notch facility tip notch sales team
Business response:
Thank you for taking the time to let us know how we're doing! We're glad to see you had such a positive experience with us. Please do not hesitate to reach out if there is anything else we can do for you!
Brandon Ford has a 4.4 star rating with 9,514 reviews.
Brandon Ford is closed now. It will open at 8:00 a.m.
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