Brake Check - San Antonio, TX

Brian B. 

on Birdeye

a year ago

I worked for Brake Check years ago. I had basic understanding and little experience with brake work. I was thrown into the fire replacing pads and shoes on a Jeep. I had little idea what I was doing and I had no tools. I worked out of another mechanic’s tool box and questioned him constantly on the procedure. The probability of my work being poor was very high. I got the job done and went on to the next vehicle with the same process of repair.Eventually I quit because it was not something I wanted to do. 

Juliet R. 

on Birdeye

3 years ago

BEWARE! My experience with the Brake Check in Austin, Texas was not only an example of the worst customer service I have ever experienced, but they actually caused DAMAGE and refused to pay for it, instead filing a claim with MY insurance company. Sounds unbelievable I know, but it is true. I would warn everyone to think twice before taking your vehicle here. I took my complaints all the way to the "Director of People and Culture" at Brake Check who was rude and dismissive of my situation, suggesting that I might be making t... read more

Robin M. 

on Birdeye

3 years ago

Armando Broncas Brake Check Broke my brake line. Ive spent over $1100 with them and still have the exact same problem I brought it in with and now it's leaking brake fluid everywhere. First they changed the pads and rotors, then the master cylinder, then they said that didn't work and put the old master cylinder back on, then they said it was the hydraulic unit, then they broke the brake like and caused it to leak after changing the hydraulic unit. I've taken it to them 3 times to fix the leak and they flared the line to f... read more