BrainTap's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

BrainTap

3.6

About this business

Location details

2861 Trent Rd, New Bern, NC, 28562, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
3.6103 reviews
Select a rating
Genevieve Briere's profile image
Genevieve Briere 
2 months ago

my experience with both the product and the customer service has been extremely bad and frustrating. I received the headset 3 weeks after purchase and had to call and email multiple times to see why it hadn't arrived. The poor lady that answers the phone is lost and useless. The headset stopped working and I returned them. Now I am asking for a refund battling in getting to get it. They had a screwy holiday promotion that makes the whole purchase non refundable. Beware. No one will call be back. Apparently their company poli... read more

Maria Toso's profile image
Maria Toso 
2 months ago

I have had a very disappointing experience with this company, and what concerns me most is the consistent lack of accountability toward long-time customers. Over the years, I spent a substantial amount of money purchasing individual meditation programs through their app. Those purchases were marketed as standalone products that I would own and be able to use. Then the company discontinued the app that supported them and shifted to a subscription model, effectively changing the terms after the fact. Customers who had already ... read more

missy pendleton's profile image
missy pendleton 
3 months ago

This company is a complete scam and they will charge you repeatedly and will not refund your money. After a numerous emails and request to have my account canceled after the trial period I was continuously charged and could not get my money back. Beware and be warned!!!!!! 

Shine777's profile image
Shine777 
4 months ago

I didn't receive my money back for many months when asked. The braintap programs didn't help ... 

Victoria Mitchell's profile image
Victoria Mitchell 
4 months ago

I love this. I love listening to Patrick Porter on all his different segments for this headset. I’ve never been more relaxed and It’s a great way to destress 

Frequently asked questions about BrainTap

How is BrainTap rated?

BrainTap has a 3.6 star rating with 103 reviews. 

When is BrainTap open?

BrainTap is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com