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Box Hill Hospital, 5 Arnold St, Box Hill, VIC, 3128, Australia
Get directionsTried to get checked out after getting kicked in the head and have clear signs of brain damage. Got told “we are too busy” “people get hit in the head and think they need to be checked out” I never experienced that in 20 years overseas a going in for similar injuries
This was an unpleasant experience. My child was received at the reception desk by a middle-aged white female nurse wearing glasses. (Without name badge) However, she ignored the child in a wheelchair who was in great pain and directly attended to a white man who was at the end of the queue and had no symptoms at all. During this process, other patients reminded the nurse to respect the queue and attend to the child with severe symptoms, but she ignored and say the child will not die now. All other staffs are friendly.
I had to attend box hill ED on a very busy Sunday afternoon and was treated with the upmost empathy and respect. The wait to triage was short, I was given immediate pain relief. I required scans, blood tests, consultations, prescriptions, medical certificate and although there was a wait I was informed and had vitals checked every 45mins. Would go again if I needed to.
Excellent service such caring staff A very busy day but they were so good with my husband who had a broken collarbone bone
I was taken the Box Hill ED by Ambulance, late morning, on 28/6/25. I was treated initially by the Cardiac Team and then a young Asian Dr. I cannot speak highly enough of all the Staff that attended to my needs. I spent 5 days at the Hospital and I could not fault any Staff Member. They were all brilliant. Ps. I thought the food was good as well.
Box Hill Hospital Emergency Department has a 2.5 star rating with 158 reviews.
Box Hill Hospital Emergency Department is open now. It is open 24/7.
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