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Boulevard Burger & Brew
- Restaurants
- Richmond, VA
About this business
Burgers, Beers, Boozy Shakes, Cocktails, Video Games
Location details
1300 N Boulevard, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Burger was dry, took to long to get our order, nice people, clean place.
Business response:
Irina. I'm very sorry your burger was dry and took too long. We take so much pride in our product and service, to hear feedback like this is disheartening. I can only say we dropped the ball in your case and would consider this an isolated incident. Please come back and give us another go and I promise to make it right. Feel free to ask for me personally or email me with any questions or concerns. Will Query. General Manager BB&B. willq@eatrestaurantpartners.com
My boyfriend and I had the diablo burger and it was fantastic! It was beautiful outside so we sat outside. 10/10 would recommend. We also each got sweet potatoe fries but there was so much food we could have easily split one :)
The food was on point, and the staff very friendly! Service was a little slow, but they were busy that day. Overall, I'm coming back!
Business response:
Thank you Jenny! We will work on providing faster serivce even on our busiest days. Thanks for dining with us.
This place is AWESOME!!! The food is great! Highly recommend the Bow Tie. Christine, our server, was amazingly helpful, friendly, and attentive. They could not have been nicer or more accommodating. We brought our dog and waited for a table in the dog friendly area. Several people checked up on us including the manager, and went above and beyond to make sure we were satisfied. Love Boulevard Burger & Brew!!!
Great service from the hostess & my waitress. I had the Chuck Norris burger with sweet potato fries. Thanks to William- General Manager ...Food was Yummy. ! Didn't have room for dessert. Great atmosphere ..Will be back soon.😁😁😁
Placed an order online, tried to call and add a drink and the rude waitress hung up in my face. When I called back, she said she hung up bc she couldn't hear...1st impressions are everything and I won't be eating here. I also tried to cancel my order and they still sent the driver out with the food. Horrible service.
Business response:
Ashantee, as I tried explaining to you on the phone, my hostess simply thought she had been disconnected and hung up. Upon calling back and asking to speak to a manager, I came on the phone to explain the situation and how it was certainly not intentional. After your cursing & non-existent tact, I no longer felt the need to explain further and just wanted to see that you were refunded. I am sorry if you feel as if this was in some way deliberate, but I can assure you, she was having a hard time hearing with a busy Saturday n... read more
The service was excellent and friendly!! Great food!!
Frequently asked questions about Boulevard Burger & Brew
How is Boulevard Burger & Brew rated?
Boulevard Burger & Brew has a 4.5 star rating with 3,839 reviews.
When is Boulevard Burger & Brew open?
Boulevard Burger & Brew is closed now. It will open on Monday at 9:00 a.m.
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