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Botetourt Mechanical Inc
- Contractors
- Troutville, VA
About this business
Residential & Commercial HVAC Class B Contractor. We install heat pumps, air handling units, gas furnaces, oil furnaces, ductless mini- splits & residential boilers. We also service & repair the above listed systems, respectively.
Location details
22 Beagle Trail, Troutville, VA, 24175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Our A/C broke during a heat wave. Botetourt Mechanical was assigned to us through our home warranty, and they got it up and running again!
I was assigned this company through American Home Shield. They do not answer phone calls. You have to converse purely through text. I wouldn't mind that if they actually arrived... Scheduled a week out for a Central AC/not cooling in the middle of summer in 80+ weather. They said 8-12.. No show.. Can't reach them via call of text. Had to get AHS involved for them to contact me. According to AHS they said they would be there by 3pm. Instead I got text messages that strung be along until 7pm... They told me I would have to wai... read more
I was assigned this company through American Home Shield. They do not answer phone calls. You have to converse purely through text. I wouldn't mind that if they actually arrived... Scheduled a week out for a Central AC/not cooling in the middle of summer in 80+ weather. They said 8-12.. No show.. Can't reach them via call of text. Had to get AHS involved for them to contact me. According to AHS they said they would be there by 3pm. Instead I got text messages that strung be along until 7pm... They told me I would have to wai... read more
Mike came out to install a mini split in my home. He installed the unit with the drain line sloping up. He left quite the gap between the wall and the unit which is how I could see the line going up in the first place. He then zip tied the line on the other side of the wall going upwards!!! That’s 2 heavy slopes, upwards. The brand new unit is obviously not draining at all. I’m not an HVAC technician but I understand gravity and water will not flow upwards without a pump. There is no condensate pump in my unit. The unit came... read more
Boutetort Mechanical has been the most unreliable company we have ever dealt with. Initially, we thought they were great. Mike came and put Freon in our unit and we all thought the situation was resolved. It turned out it wasn’t, so we put in another work order for a follow up through our warranty company. This is where the problems began. After waiting patiently for two weeks, as we were told they were buried with emergency calls during a heat wave, I finally emailed to see if we could get on their schedule. No response. I ... read more
Frequently asked questions about Botetourt Mechanical Inc
How is Botetourt Mechanical Inc rated?
Botetourt Mechanical Inc has a 2.7 star rating with 19 reviews.
When is Botetourt Mechanical Inc open?
Botetourt Mechanical Inc is open now. It will close at 4:00 p.m.
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