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800 Westpoint Pkwy Suite 1125, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service and people were great. However, when I received my custom foot orthotic, I only received a heel lift on one side. Knowing that this was a huge potential problem for hips, knees and back, I addressed it. Their solution was to give me a heel lift that was not molded into the orthotic meaning that I would have to reassemble it whenever need to switch shoes for work, gym, etc. This is a short-term solution to the issue, as the super glue that I applied no long works.
I ordered socks approximately 4 weeks ago. They have had them in their possession for weeks now but are “waiting” on insurance approval. I’ve called three times and that’s the answer I received every time. Today is July 7th, I received a letter dated 6/25 from my insurance stating I was approved. Why couldn’t they give me the socks and if not approved, bill me?!?!
Life changing! Julie is a genius!
Not very good at return calls or keeping their customers updated on the status of their order.
Boston Orthotics & Prosthetics has a 2.8 star rating with 5 reviews.
Boston Orthotics & Prosthetics is closed now. It will open tomorrow at 8:00 a.m.
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