Boston IVF

Sara F 

on Google

a month ago

Virtual appointments 2 months in advance 

Alison Pei 

on Google

5 months ago

I’ve had three appointments so far, and two out of three times they’ve been very late. It’s a huge waste of my time and seriously disrupts my workday. On top of that, I haven’t been able to reach the doctor by phone at all. 

Thaddeus Crawford 

on Google

a year ago

I am thoroughly disappointed with the service at Boston IVF. Reaching out to them is nearly impossible—there's no way to speak with someone live, and when you finally connect with a staff member, they are completely unhelpful. Having an actual question about your care plan seems to be an affront to them, as they belittle you for seeking clarity. They have consistently messed up critical elements of our care. They’ve bungled medicine orders, missed appointments in their system, and provided no follow-up on test reports. Shock... read more

Kerry Mc 

on Google

a year ago

While we did have a positive consultation experience with Dr. Resetkova in January, and would have gladly proceeded in working with them....we found working with the billing office to be unusually stressful and unpleasant. The hostility we faced over trying to get claims submitted to insurance was unprecedented and clearly sought to abuse us of our rights as consumers. Though we did eventually succeed and the claims were submitted, no one should have to make such a concerted effort to avoid a blatant consumer rights violatio... read more