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830 S Camino Del Rio, Durango, CO, 81301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Kelly the manager at the Durango Boot Barn is amazing at knowing the merchandise, especially the various boots!
I am aware that employees need to monitor theft behaviors and help potential customers but it is very off-putting when employees pretend they need to walk right where you are to “get somewhere” just to see what you’re doing, and say “excuse me I just need to get right here..” but then they end up going somewhere they could have gotten to another way (I hope this makes sense.) I was going to buy something, but I felt uncomfortable and left because this kept happening to us and ruined the experience.
We stopped in to buy a mens belt, black felt hat, dress shirt, vest. Older lady and younger girl were more interested in talking about the younger girls social life. When I asked specifically for the items we were looking for the younger pointed in the general direction then continued her conversation about her personal life. Boot Barn you can do better! This represents zero customer service skills. We took our business elsewhere.
Great people
Wasn't greeted at the door and staff could been little more helpful
Boot Barn has a 4.1 star rating with 228 reviews.
Boot Barn is open now. It will close at 6:00 p.m.
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