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Bone & Joint Clinic of Houston

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3.6
15 reviews
|Sports Medicine|Houston, TX 77030

6550 Fannin St Ste 2600, Ste 2600Texas Medical Ctr, Houston, TX 77030

(713) 790-1818

https://www.houstonmethodist.org/orthopedics/locations/tmc-bjc/

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3.6
15 reviews
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Patti Veazey Cole review for Bone & Joint Clinic of Houston
Patti Veazey Cole on Facebook

a year ago

06/17/2020, 06:55 AM
I understand that Covid is a huge concern, however, I feel I was discriminated against today. I had a procedure scheduled with Dr Watters and I was refused care ( even though I had told the office of my travel- 10 days previous). I got a new MRI on the 9th ( after my travels) which showed significant changes and my pain level has been at a 9. The procedure was my hope for some relief and Dr Watters refused the scheduled injections. I haven't slept in over 4 days due to the pain. The surgery center was full of patients. you cannot tell me these people have been in quarantine this whole time. I was no more at risk than anyone of the other patients. plus, the surgery center asked me numerous times on phone calls if I had traveled and when I told them, they told me it was no problem!!! My husband took the day off to take me and we drove from Montgomery, Tx for this appt. Would you like to pay us for our wasted time?!? A check for $ 605 will be acceptable as that is what we figured with my husband taking the day off. No one, at the office or the surgery center will talk to me about this and my next step will be to file with the AMA. After 10 years of care, I feel Dr Watters abandoned me and showed no compassion to my pain level. This is considered refusal of care and I am disgusted and have lost all ability in his competence.
Ursula Lynette review for Bone & Joint Clinic of Houston
Ursula Lynette on Facebook

2 years ago

01/14/2020, 11:58 AM
It was my first time seeing Dr. Waters and I liked him very much. I like his plan of action for my care.
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