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Bond Logistics Car Rental

1.5

About this business

Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more

Location details

108 Marshall Ave, Warner Robins, GA, 31093, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:30 p.m.
Tue7:00 a.m. to 11:30 p.m.
Wed7:00 a.m. to 11:30 p.m.
Thu7:00 a.m. to 11:30 p.m.
Fri7:00 a.m. to 11:30 p.m.
Sat7:00 a.m. to 11:30 p.m.
Sun7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m.
1.5856 reviews
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Meghan B's profile image
Meghan B 
4 years ago

U-haul is a disaster. I booked a 15ft truck two weeks ago, but apparently reservations are meaningless. They called me twice to cancel and find me another truck. The first time it was 30min out of the way, so I said ok. Now the second time, they call me 6pm on a Friday, the night before I'm moving because, SURPRISE! No truck!! This time they tell me a place over an hour out of my way. I said absolutely not. I asked them to find me something in a different area. Apparently they can't. No other trucks in all of NJ. What? How c... read more

Business response:

Hello Patricia, I am sorry about the problems you had trying to rent a truck. We have located your reservation which has been forwarded to management for review. Please call (848) 480-0572 if you have additional questions about your complaint. 

Vincenzo C's profile image
Vincenzo C 
4 years ago

Does "guarantee" mean anything anymore? "We have a 6' x 12' Van Trailer reserved for you and guaranteed Thursday, 4/x/2021 at xx:xx AM. We are located at xxxx RENO,NV xxxx and our phone number is (775) xxx-xxxx." ....then a U-Haul rep calls me and says it's not available. This is the third cancelation from U-Haul. First it was a truck rental (so I have to get a trailer to pull with my own vehicle), then it was a hitch installation cancellation, and now the trailer itself is not available. Wish there was competition as U-Haul... read more

Business response:

Hello ********, I'm sorry about the issues you had with your reservations. We have located your contract which has been forwarded to management for review. Please email us at ******************** if you have additional questions about your complaint. 

Angel S.'s profile image
Angel S. 
4 years ago

If im being honest, I wouldn't give this a star at all but I am simply because one employee there took the effort to help me when I asked. But I am very displeased with this company. Someone stole out of my storage unit. The company never called me to tell me they found my unit with no lock on it. Had to find out my self. I pay insurance on the unit and the insurance company is not helping me at all. I filed a Police report and the officer said they think it was a janitor that worked at this company. I've done everything I c... read more

Business response:

Hello *****, I'm sorry about what happened with your storage unit. We have located your contract which has been forwarded to management for review. Please email us at ******************** if you have additional questions about your complaint. 

Alex A's profile image
Alex A 
4 years ago

I had went to rent a truck and spent three hours with not receive a key in any of the lockers they had through there mobile app. 

Business response:

Hello ****, I'm sorry about the issues you had while trying to pickup your rental. We have located your contract which has been forwarded to management for review. Please email us at ******************** if you have additional questions about your complaint. 

Dorothy J's profile image
Dorothy J 
4 years ago

The employee that checked me in threaten me and was very rude and disrespectful upon my return. I have never had an experience like this since I have been dealing with Uhaul. When someone tell you that they are charging your bank account/ card whatever they want to that is theft. Even, after Mejae G***** verify that the said employee Michael W***** was wrong about the issue at hand and the way he handled the situation. Due to the fact that she was the one that rented the equipment out to me and knew that there was dirt on th... read more

Business response:

Hello Dorothy, I'm sorry about the issues you had during this rental process. We have located your contract which has been forwarded to management for review. Please email us at socialcare@uhaul.com if you have additional questions about your complaint. 

Daniel H's profile image
Daniel H 
4 years ago

I have spent the last week trying to contact Uhaul because I rented a trailer and took it from West Virginia to California and they charged me for a toll in Florida. I have proof of more than two hours on hold, facebook messages begging them to call me, emails, and chats, and have been told twice that if the call drops they will call me back - which never happened. I am still on hold for a seventh time for more than Thirty minutes waiting to take care of this. My concern is I will get a bill months from now with a bunch of c... read more

Business response:

Hello Daniel, I'm sorry about the issues you had with the toll charge. We have located your contract which has been forwarded to management for review. You may contact the Equipment Recovery Department, they handle citations and tolls, at tickets@uhaul.com if you have further concerns about this issue. 

Lisa G's profile image
Lisa G 
4 years ago

I don’t even know where to begin. I remember being annoyed that the truck had not been cleaned out inside, considering we were in the middle of a pandemic, but I wiped it out and rolled down the windows, besides the kids and I wouldn’t be in it until the next day and I would have wiped it out again anyway..and I was tired. Tomorrow was a bigger day, I had a nearly 900 mile trip ahead, at least 13 hours in the truck, I had given myself two days to make the trip. Two days would get us there just in time to attend my college ro... read more

Business response:

Hello Lisa, I'm sorry about the issues you had with that rental. This issue was previously addressed from the BBB complaint you had filed earlier. Please email us at socialcare@uhaul.com if you have additional questions about your complaint. 

Elizabeth B.'s profile image
Elizabeth B. 
4 years ago

I have never been more pissed off at a company than I am right now at Uhaul. I scheduled a moving truck on 2/25/21 from a uhaul facility 3 miles from my house. Uhaul changed the location of my unit the day before I was to pick the truck up and the new pick up location is 10 miles from my house. However, I never received an email telling me my pickup location was changed. Uhaul sent a text to me but NOWHERE in the text does it say that the location was changed so when I received the text, I thought it was just them reminding ... read more

Business response:

Hello *********, I'm sorry about the multiple issues you had while trying to rent a truck. We have located your contracts which has been forwarded to management for review. Please email us at ******************** if you have additional questions about your complaint. 

Nicholas W.'s profile image
Nicholas W. 
4 years ago

7 minutes ago-Edit Only giving one star because I can't give 0. Never felt the need to leave a bad review, but the manager at the Spring Hill, AL location (Tisha C****) just really takes the cake. Never have had somebody threaten to call the police on me before! I went on uhaul's site a month ago and paid $360 dollars for a hitch and installation. Got an email saying when to bring it in. Drove 45 minutes from Stockton and let them know I'd ordered a hitch and service. The man behind the counter said he'd get right to it, but... read more

Business response:

Hello ********, I'm sorry about the multiple issues you had while trying to get your hitch installed. We have located your contract which has been forwarded to the regional manager for review. Please email us at ******************** if you have additional questions about your complaint. 

Frequently asked questions about Bond Logistics Car Rental

How is Bond Logistics Car Rental rated?

Bond Logistics Car Rental has a 1.5 star rating with 856 reviews. 

When is Bond Logistics Car Rental open?

Bond Logistics Car Rental is open now. It will close at 11:30 p.m.  

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