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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
My husband rents U-Hauls a lot for business purposes. We went to ***** for business. The truck was broken into. Insurance is always paid. A police report, and insurance claim were made. News Flash: when you pay insurance it does not cover belongings in the cab, or what you are hauling. We were sent 30 miles in the wrong direction for a replacement truck. We weren't eligible for one. We then had to wait 2 1/2 hours for someone to replace the glass. Very unapologetic. Lost an entire day trying to get from ***** back to *******... read more
Business response:
Hello *******, I am sorry to hear what happened during the rental. Unfortunately, I was not able to locate the rental order using the information from the review. Please provide the name and email address on the order. I apologize again for what happened.
If I could give no stars I would. My husband and I reserved a Uhaul truck scheduled to be picked up at 6:00 AM. Our reservation was set up to be a self service pick up. We originally chose a place that was exactly 7 minutes away from our current home for the conscience. My husband received a call two days prior to us moving from a rep that stated the place that was 7 minutes away did not have any available trucks to rent. She then looked up the next available place for pickup. The place that had a truck available was alittle... read more
Business response:
Hello Teana, I apologize for the issues you experienced. Unfortunately, I was not able to find the rental order using the information provided in the review. Please submit the name and email address on the order so we can have the appropriate manager look into this for you. I apologize again for any inconvenience.
Abhorrent customer service from online help staff and in store staff. Changed my pickup time, did not confirm with us as the client it works for us. Was provided a truck that was dirty with chip crumbs (was reported in the online check in with photos), left over furniture in the back, missing furniture pads, and a very slow reply from "customer service". Wasted our time with the movers we hired through them directly. Had an equally awful experience the year prior. The Dufferin location in ******** is the problem although eve... read more
Business response:
Hello ******* I am sorry about the issues you had with the rental and support staff. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Got a ubox for a move from HI to **. I was told I would receive a call when the box arrived in *********** and that it could be put on a trailer and I could pick it up. I received no call and instead got a vague letter with no instructions on the next steps to take. Nonetheless, excited to get my things we rearranged the plans we had, gassed up our truck ($98 if you were wondering) and headed to *********** (an hour away give or take, its 2 lanes most of the way). When we got there we were told we couldn't get our box becaus... read more
Business response:
Hello ******** I am terribly sorry for your experience with your U-Box order. Unfortunately, I was not able to locate the order using the information in the review. Please provide the name and email address on the order so we can have the appropriate management team address this issue. I apologize again for the inconvenience.
We decided to try using a Ubox with moving help added at both ends. The first movers said they would be there with the Ubox at 11 am, but did not show until after 1. I had to call to see if they were even on their way. BUT, at least they had called me several days prior to confirm...I give them points for that and because they were 3 very nice young men. However, they did not know how to pack a Ubox securely and efficiently...I fully expect my stuff to be in a jumble when it arrives! Minus points for UHaul because, although ... read more
Business response:
Hello *****, I am sorry about the issues you had with your Moving Help orders. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
On June 22, 2022, we rented a uhaul to move for 2 days from *****************************. We had the worst experience. I am writing to try and get this resolved, as I have called REPEATEDLY FOR THE PAST 2 WEEKS to get someone to respond to me. Ive been told a manager is going to respond, NEVER did I get a response and this has been escalated. I am an attorney and practice in 3 states, I have never seen this lack of responsiveness.We went to pick up our Uhaul. We didnt know the gentleman at the franchise left at noon that da... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up the rental as well as lack of response from a manager. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Uhaul somehow shipped my Ubox to the wrong state based on the previous customer contract before me. So I was promised an arrival date of 7/1/22 to my City and State. On 6/30/22, I found out it was accidentally shipped across the country. I was then told I would then receive it **** days later. It is now 7/11/22, and my box is still sitting in a warehouse across the country with no ETA of when it will ship. Furthermore, no one in UHAUL is willing to direct me to their manager or other higher-up to get this issue resolved imme... read more
Business response:
Hello *****, I am sorry about the issues you are having with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We are forced to chose one star which is too generous. Multiple no shows with U-boxes for a one way cross county trip. Trying to contact Uhaul is impossible as the wait times are very long and it appears to re route calls to other states...I was attempting to connect to Uhaul in ********. Uhaul does not give the courtesy of a phone call to advise they cannot deliver as promised. You are forced to call the to find out where your belongings are. I called the regional head office and spoke to the manager of scheduling for *****... read more
Business response:
Hello ****, I am terribly sorry this has been such an ordeal for you. Unfortunately, I was not able to find the order using the information listed in the review. Please provide the name and email address listed on the order so we can have the appropriate management team address your concern. I apologize again for the inconvenience.
UHaul is the absolute worst company to move with. They messed up from the first moment by renting my truck to someone else and because UHaul subs contracts most of the rentals, nothing can be done. Luckily the place I was originally supposed to rent a 15 ft truck from (that Uhaul put at a different location and approved the rental to someone else in breach of the contract with me) found a 10ft truck for the next day and held my car dolly reservation over. The car dolly was unsafe and missing the safety pin, we had to fashion... read more
Business response:
Hello *******, I apologize for the issues you had during your entire rental process. Unfortunately, I was only able to find canceled orders using the information in the review. Please provide the name and email address listed on the completed order so we can have the appropriate managers address these issues. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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