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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
I rented a 20' truck, for the weekend of Aug 6, 2022, I reserved the truck two weeks prior to Aug 6. UHaul stated that due to availability I would receive a call informing me where to pickup the truck. The day before pickup, UHaul called as promised. I was told the only truck they had for me was a 26' and it was 40 miles away. The UHaul rep said I would still be charged for the 20' rental. I picked up the truck and after I unloaded and returned the truck, I reviewed my ****. I was charged for the 26' truck. I called UHaul to... read more
Business response:
****************, We want to offer you our apology for the inconvenience you experienced with your recent U-Haul move. Our records indicate a refund for the difference in rates was issued back to your **** account on August 11th and will post to your credit card within the next 5 business days. We appreciate your feedback.
The worst experience! Do not use the Uhaul boxes to make a move anywhere. First off customer service is horrible, and they continue to pass you on to someone else for each problem with a wait time of 45 minutes each time. Their contract states one thing and their customer service states another and the company does not honor what was said or what was in writing through online customer service. I made a move from *** to *** and my boxes were never picked up and late to my destination, it took me reaching out to them to find o... read more
Business response:
************, We would like to apologize for the inconvenience you experienced with your move. Our records indicate a refund for $350 was issued to you for the late delivery. Please be assured we will follow up with all involved to ensure our customers are receiving the quality of service they have come to expect and deserve from U-Haul. We appreciate your feedback.
I was charged around $2,500 for a 20ft truck (a $1,000 increase from two years ago), but I had no choice but to rent it. The guy at the pickup location was very nice and helpful. However, once I loaded all of my belongings, I hit the road and tried to fill up the tank. It simply would not accept gas. I figured this was the gas station, and went to another one... same problem. The gas tank would literally accept 10 cents of gas at a time before shutting off the pump, sometimes ejecting gas all over the place (which was rather... read more
Business response:
Hello *****, I am sorry about the issues you had during your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Imagine buying a plane ticket in 8 weeks from *********** to ****** for your wedding. Two days before your flight you are called by the airport and told you are leaving from ****** and you have no choice. That is the experience of renting a Uhaul trailer.They will call you 2 days before your move and tell you that you have to travel 2 hours to get a trailer because they have none in the entire metropolitan area of your choice. This occurs even if you reserve the trailer 8 weeks ahead of time.And they don't. care. at. all.
Business response:
Hello ****, I am sorry about the issues you are having with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give them zero stars I would! I reserved a 15 foot truck to move my daughter 60 miles. All I needed was a 10 foot truck, but none were available. Arrived a the pick up location and guess what, no truck! Told to go to another location. Arrived at second location, this time an actual Uhaul facility. Guess what? No truck. Now, I pissed! Told to go to a third location in the opposite direction!!! Third location, they have a truck. A 26 foot truck!!! Horrible to drive, brakes were in bad condition. Hit the brake pedal ... read more
Business response:
Hello *****, I am sorry about the multiple issues you had during the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We have used UHaul several times and have always had some type of issue, but this time around we are frustrated enough to write a letter of complaint. We scheduled a truck for pick ** on 8/3/22 in our area in **. My husband goes to get the truck and is told that he has to go to go 35 minutes away as compared to 5. He gets there, the truck is not ready and they don't have any of the pads that he ordered...NO pads at all! They tell him to come back so he does and still NO PADS! All of this is slowing up the entire packing proc... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Beware of GUARANTEED reservations!!! We did a one way move from ** to **. Picked up the truck on Thursday but no appliance dolly, which we reserved along with the truck. Did not have to pay for it but had to move heavy stuff with a regular dolly. Got to ******* on Friday and our storage unit was UNAVAILABLE! No one ever called us to let us know. They gave us the truck for an extra 2 days and said they would call when our unit was available. No one ever called! Had to let our help go bc we had no unit to move into. Spent the ... read more
Business response:
Hello *****, I apologize for the issues you had with your reservations. Unfortunately, I was not able to locate them using the information in the review. Please provide the name and email address on both orders. Thank you and I apologize again for any inconvenience this caused you.
I made a reservation online and did not receive things I requested in my reservation. I requested a furniture dolly for my apartment to move furniture but they gave me a utility dolly. But I will still charge the money. The truck I rode in had no air and when customer service was contacted no one answered the phone to two days later when they done a call back. The storage unit I requested from Uhaul had water damage mattresses sitting out front and a leaking roof. The second floor of the facility cannot be accessed except fo... read more
Business response:
************, I am sorry about the issues you had with your truck and storage orders. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My mother in law was treated horribly was told she couldn't rent their U-Haul because she knew me because my account was flagged 5 years ago. She has nothing to do with me. The guy was extremely rude and told her he could could what ever he wanted to and his boss wouldn't help us either. I would never ever treat my elders like that and to be so mean and rude. I will let all my friends and family know since they know me they are not allowed to rent a U-Haul!
Business response:
Hello ***, I am sorry about the issues your mother-in-law had. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is closed now. It will open at 7:00 a.m.
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