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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
I decided to book a UBox on September 15th. The U-Haul website allows you to book a **Box but can't guarantee that it will get there on the date it allows you to pick. We wanted the **Box to arrive on September 16th and we booked it saying that it would be delivered that date. We waited all day and then called in the afternoon and they said they were going to schedule delivery next week but the **Box was scheduled to go to ********** the next week so they wouldn't actually be able to deliver it. Then why is it even an option... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. U-Haul does offer a $50 a day guarantee when a U-Box does not arrive by the Guaranteed Arrival Date. It is not a discount, it is a credit issued to the card on file. This credit, as well as an additional credit for the issue with the initial delivery, was submitted on 14 Oct 2022. Credits normally reflect on the card account within 5 business days. I apologize again for any inconvenience.
I rented a truck and trailer back in May 2022. In October 2022 I receive an Email saying I got a ticket for a toll. I spent a half hour on hold to talk to customer service at **********************. They looked up my contract and told me it was clear and they saw no charges pending. I assumed that the email was a phishing scam. Now I see U-haul charged my charge credit card without telling me. I called them spent another half hour on hold. gave up used their online chat option. waited 15 min. then saw on page they had a call... read more
Business response:
Hello ****, I am sorry about the issues you had with the toll charge. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I ordered a hitch for my car and booked installation . I booked on a Saturday over a month ago in ****** **. I received confirmation. The morning of I called and confirmed the appointment. This was over an hour from my house. I arrived at the location only to be told they don't do installations on a Saturday. They could of cared less of my situation. I took the parts with me. My boyfriend is currently trying to install them and it looks like they won't fit. This company is POORLY run and now I am out money. I will be in touc... read more
Business response:
Hello ****, I am sorry about the issues you had with your hitch installation reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Using U-haul Ubox for moving between two states was my worst customer experience ever. They overcharged me, and since there is no specific transaction for each item in the invoice, they could not figure out which charge was wrong. I believe I am overcharged because the sum of transactions in my credit card statement is more than my u-haul invoice. After calling many times, talking to different customer service agents and the ********************** credit department, and creating a customer action ticket, I am still calling t... read more
Business response:
Hello *****, I am sorry about the issues you had with your U-Box order. Unfortunately, I was not able to location your rental contracts using the information in the BBB Review. Please provide the name, and email address listed on the order so I can have this addressed for you. I apologize again for any inconvenience.
Steer clear of this self-storage facility!While I had no issues with returning my equipment from a one-way long-distance move, the storage experience was quite the opposite. I was screwed over not once, but three times.First, they raised my rent after only 6 months of storage and I was given no notice that my rent was being increased. Apparently, there's no law in ** that requires a notice of a rent increase; however, it is just good business sense and common courtesy to give notice if you expect to keep customers. This acti... read more
Business response:
Hello *****, I am sorry about the issues you've had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
After being bounced around and having to drive more than 3 hours and experience a 5 hour wait for a scheduled hitch install, attempting to leave a response for their customer service the next day, I had experienced a three hour hold session just to be hung up on before reaching a human being. Absolutely atrocious customer service and organization.
Business response:
Hello ****, I am sorry about the issues you had with the hitch reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
****************************************************** artist. Worked with ********************* who has zero ethics. My quote was for $515.00. The bill came in at $1,080. They refused to unload the van until payment was made. Who has $565.00 in cash with them? The amount of furniture moved was exactly what was stated. He knew the distance to where they were going. Even if it took an extra hour, which is debatable, should you be charged $565.00 more?****** also refused to get on the phone with me at that time and refuses to ... read more
Business response:
Hello *****. I apologize you had a poor experience. Unfortunately, I was not able to locate any orders using your name or email address. Please provide the order number, name and email address listed on the order so we can have a member of management look into this for you. I apologize again for the issues you had.
I needed to do a one way move. I called the closest Uhaul location. They were booked up and gave me the number of the Tennessee headquarters to call and help me find a location that had the size truck I needed, 26ft for a one way the following weekend. They told me they can only book within 48 hours. The website says differently, and the location I just called was booked up a week in advance. I started calling every location in the next town over to see if they had the truck I needed. Finally after 5 calls, I found a locatio... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation. Reservations can be made up to a year in advance, but one-way reservations are not scheduled until 1 - 2 days prior to the pick up date. Your concern was documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I just received a letter in the mail from Uhaul saying their systems were hacked from when l rented a Uhaul when I moved to my new house. So my personal information, address, name, DL number were all compromised, they claim my debit card was not. Their solution? One free year of credit monitoring, and a letter to inform me what happened. I am beyond furious, you trust in a well know business to protect your personal information but the fact is nothing is personal anymore. So, someone can basically make a fake ID with my pers... read more
Business response:
Hello *********, I am sorry there was a security breach. A dedicated line for this issue has been set up. Please call the toll-free number: ******************************. I apologize again for any inconvenience or concern this caused you.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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