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Bond Logistics Car Rental

1.5

About this business

Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more

Location details

108 Marshall Ave, Warner Robins, GA, 31093, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:30 p.m.
Tue7:00 a.m. to 11:30 p.m.
Wed7:00 a.m. to 11:30 p.m.
Thu7:00 a.m. to 11:30 p.m.
Fri7:00 a.m. to 11:30 p.m.
Sat7:00 a.m. to 11:30 p.m.
Sun7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m.
1.5856 reviews
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Pamela W.'s profile image
Pamela W. 
2 years ago

i would rate this a zero if it was possible. Very shady business practice. The original quote looks fine, but be aware of the additional overcharges they'll tack onto your credit card after you leave! When we arrived to pick up the van I thought it was odd the guy told us to 'take a picture of the gas gauge before we leave in case someone had siphoned any gas out the night before'! He also told us to ignore the 'tire low' light as it was an issue with one of the sensors. So we get in the van and there's barely enough gas in ... read more

Business response:

Hello ******, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint file about this issue and see you were refunded for those charges. Refunds normally reflect on the card account within 5 business days. I apologize again for any inconvenience and if we can assist further, please let us know. 

Diane C.'s profile image
Diane C. 
2 years ago

I reserved a cargo van online, opted out of the insurance because it's $25/day which is a total scam. When I got there to pick up the van, I was told the insurance was mandatory "per the manager" and no way to opt out. But if I wanted to go up to the 10 ft truck then I could opt out. I didn't need a 10 ft truck so had to pony up an extra $50 (because it was a 2 day rental). Naturally, the manager who implemented this policy is not there to talk to. The lady working offers to see if another location has a van without this pol... read more

Business response:

Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Kiara W's profile image
Kiara W 
2 years ago

They overcharged me and was very rude about it .! And they won't refund me . 

Business response:

Hello *****, I am sorry about the issues with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Angelica M's profile image
Angelica M 
2 years ago

If I could give them a negative score, I would. Save yourself the trouble and do not use U-Haul! I used their pod to move from ********** to **. Online they charge less than (about $1k) what they actually charged. The customer service *****, it seems that they employ a lot of temporary or young workers who have no idea what's going on. The management was not helpful either, and they would often be heard in the background telling the customer service representative what to say but were not accessible to the customer when I as... read more

Business response:

Hello ********, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to a member of management to address directly with you. I apologize again for any inconvenience. 

William J's profile image
William J 
2 years ago

Garbage! Do not trust these clowns. They will change a quote over night! My quote changed three times before I said, No Thanks! 

Business response:

Hello *******, I am sorry about the issues you've had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Tim L's profile image
Tim L 
2 years ago

We rented a truck for a 44 mile round trip day move. We received A truck with 1/4 tank of gas. We returned the truck with the agreed 1/4 tank of gas . When we received our bill, it included a $30 returned empty and $40 refill charge . ********, robbed of $70 upcharge . When called to dispute , they said that nothing could be done unless we had pictures . TOTAL SCAM. Not a trust worthy company and if Corporate allows this to continue , there reputation for and honest organization will be void. 

Business response:

Hello *******, I apologize there is an issue with your rental charges. Unfortunately, I was not able to locate a rental contract using the information provided in the review. Please provide the name and email address listed on the rental contract so we can have this issue addressed. I apologize again for any inconvenience this has caused. 

Rain O.'s profile image
Rain O. 
2 years ago

They said it would be the flat rate of $200 for two days and they ended up charging me $1,780.65! ABSOLUTE SCAM! They are terrible people! They're rude and liars. Please consider anyone else! 

Business response:

Hello Rain, I am sorry about the issues you had your charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Chad K's profile image
Chad K 
2 years ago

I'm active duty military and we had to move from *********** to ********, *******. I booked the U-Haul truck and car transport in July for our October move. The *day before* I was supposed to pick up the truck, they called me and said they did not have the car transport I needed and would have to pick up the truck and then go to another location 2 hours after the time I requested pick up. Also, when I reserved the truck I requested moving blankets and a furniture dolly. The U-Haul rep told me they did not have a furniture do... read more

Business response:

Hello ****. Thank you for your service and I am sorry about the multiple issues you had during your rental. Your concerns have been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Amy H's profile image
Amy H 
2 years ago

Disappointed, made my pick up location 20 miles away my contract was 138 miles this extra 20 miles put me over my 138 miles called they reassured me they would add 50 miles to me contract they never did 

Business response:

Hello ***, I am sorry about the issues you had with your reservation. I reviewed the existing complaint file and see your concern was already addressed and resolved. I apologize again for any inconvenience. 

Frequently asked questions about Bond Logistics Car Rental

How is Bond Logistics Car Rental rated?

Bond Logistics Car Rental has a 1.5 star rating with 856 reviews. 

When is Bond Logistics Car Rental open?

Bond Logistics Car Rental is open now. It will close at 11:30 p.m.  

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