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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
I have a contract stating that they were to deliver the ubox on 4/17. I signed the contract on 3/7. Turns out they don't deliver on Monday or Tuesday. I called and the reservation department assured me they'd get delivered today. And now they won't be here till 4/19. Completely unacceptable. They made zero attempts to correct this issue. I'll dispute the charge on my credit card
Business response:
Hello *****, I am sorry about the issues you are having with your U-Box delivery order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
don't rent a storage unit from U-Haul they rip people off I had a storage unit there I just cleaned it out yesterday and I payed my rent for the month of April and I was not expecting to find a place to live but I did and they refuse to give me any of my money back but the paperwork I signed states that rent is payed in advance is considered prepared rent and will be refunded upon vacating U-Haul has so many bad complaints don't wast your money
Business response:
Hello *****. I apologize for any confusion with your storage contract. The contract states "Rent paid in advance is considered prepaid rent and will be refunded upon vacating. There is no refund for unused days if you vacate after the rent due date of the current month." Rent paid in advance means you paid more than the current month - you paid for future rental month(s). The contract states there is no refund for unused days during the current paid month. That said, the location manager processed a refund and sent you a gif... read more
If you rent from U-Haul beware that if you provide them with a return time, or use time in hours, and you're one minute over that time U-Haul hits you for another day. For example: rent a truck for 2hrs and you return it 2hrs 1min, you will be charged for 2 days. Always always say you're keeping the truck for 24hrs. That's what you're paying. You can always return it sooner without a penalty...until, of course, U-Haul figures out they can hit you on an early return.,
Business response:
Hello *****, I apologize you've had an issue. Unfortunately, I was not able to find a recent rental using the information provided in your BBB Review. Please provide the order number and name on the order so the proper management team can address your concern. Thank you and I apologize again for any inconvenience.
I reserved a truck on March 7th for April 1st. When I arrived at the facility I was met with cursing and hostility and they gave my reservation to someone else. I was credited $50 for my reservation being cancelled (which was fine) I wanted to talk to the store manager about the treatment I received but he was even worst and he hung up on me. This is the most unprofessional U-Haul facility I have ever been too, the two young ladies who work there are absolutely horrible for cursing at the customers and the manager there need... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation and the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Was helping a ***** move this weekend and we had reserved a Uhaul for 11am on Saturday. Picked up the truck and were told were all good to go! Once getting the truck home to start packing we realized there was a lock on the back of the truck and no key for it to our knowledge. We called Uhaul to see about the key, and if it was in the vehicle somewhere. No answer. Called the corporate line next. Agent we spoke with said it isnt normal for a truck to leave the lot with the lock still on. They attempted to get a hold of the lo... read more
Business response:
Hello ****, I am sorry to hear your friend and you had a poor experience. I'd be happy to file a complaint about what happened but will need the rental contract details (order number and name on the order). If you have that information, please provide it or your friend can reach out to us as well. I apologize again for what happened.
I made a reservation at this location a week ago and the only time available was 7am today. I called this location a couple of days ago and **** walked me through how the process would work.I showed up this morning at 7am, but an employee explained to me that Uhaul has an issue in their reservation system that allows locations to accept reservations even when timeslots are closed off. They said I would have to try another location and that location didn't have availabilty for another two days.I would not recommend relying on... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Be very careful of this place and the shady managers they have working for them. They purposely mark the fuel gauge higher than what it is. And then. When you fill? It. Up to where it actually was they charge? You five dollars a gallon and they will not refund or even take the time to reply to your complaint. Absolutely the worst customer service I have ever experienced in any company. I have done business with this company. Probably a hundred times in the last five years and I will never ever spend another time at this loca... read more
Business response:
Hello *******, I am sorry about the issues you had with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I had gone online the SAME DAY I rented the truck to extend it by 24 hours. I was told I could not do it online, so I attempted to reserve a smaller truck the day I turned in the one I had. I could not do that either. I called for an extention and the woman on the phone told me the extention would only cost $18 and some change (I believe she said $18.67). When I turned the rental in, I was charged $40. I told them what I was told.on the phone, and they didn't want to listen, simply said nope, it's $40 for an extra 24 hours. ... read more
Business response:
Hello ******, I am sorry about the issues you had with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Buyers beware! This past week we were supposed to transport furniture from one place to another. Since my husband and I had to drive 4.5 hours where we had to pack up the furniture, I reserved a Uhaul almost 4 months in advance. The booking was done online, where I received a printed confirmation that the location I chose was my preference which meant the location could change for pick up. One week before the reservation date, I called to confirm the location. Again, called the day before only to be informed that they havent... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 854 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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