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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
If you have belongings and furniture that you value, I would NOT entrust their care with U-Haul.Im speaking from experience. Moving can be a very stressful time with lots of moving parts and decisions.We originally went with the competition PODS everything went smoothly with PODS the containers were clean and solidly put together to secure the contents. However, we had an overflow of items at the last minute and reached out to the local U-Haul. Big mistake!!Let me clarifywe paid on time each and every month like clockwork fo... read more
Business response:
Hello ******, I am sorry about the issues you had with the **Box. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
THE LOCATION WAS NOT THE ISSUE!! ******** Lumber was great and very helpful!! The problem was with U-HAUL company itself and this online reservation system. I had a reservation for a truck that was not at that location and hadn't been. I was never contacted via phone or email that there was a problem with my reservation before the time I went to pick it up. The person that the ******** folks called said they had called me several times, they absolutely did not!! I had no missed calls or voicemails. Not did I have any other e... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Bait and Switch. I made a guaranteed reservation for a 10 truck to move my son from ******** to ******* for ********************* As Im on my way to pick up the truck ********** ****** ** calls to tell me they dont have the truck and send me to another location. They also failed to tell me they switched the reservation to an uncharged 15 truck, which we now have to drive ***** miles. **************** did not care and they had no intention of trying to make this right. Complete bait and switch and no regard for their customer... read more
Business response:
Hello ****. I apologize for your pick-up location and equipment size being changed. Unfortunately, sometimes reservations must be changed at the last minute because the truck slated for an upcoming reservation becomes unavailable for various reasons. This could be from it breaking down or the previous renter not returning it as expected to name a couple. Because your scheduled location changed, you were provided the Reservation Guarantee credit which normally reflects on the card account within five business days. The truck ... read more
Our U-Haul vehicle rental was at the York, ** facility on ********* Avenue. The rental vehicle obviously had not been washed in quite a long time. The windshield was so dirty and unsafe that I used the *************** from my personal car to clean the windshield. There was pre-existing damage on the vehicle and I had to argue repeatedly with the employee to annotate this damage IN WRITING on my rental agreement. Employee just stared downward at the counter, was very indifferent towards me, would not even look up at me, and k... read more
Business response:
**************, I am sorry to hear of your experience. I set up a Customer Action File for you with a Ref# *******. You should be contacted back from U-Haul within 72 hours. I apologize for the inconvenience and we appreciate your feedback.
NEVER USE U-HAUL FRAUDSTERS! An employee at U-haul stole my credit card information to buy pizza after I booked reservations for a truck rental!I immediately filed a police report and contacted my bank to dispute the fraudulent credit card transaction.I also contacted U-haul on several occasions and they assured me that someone would reach out to me.However, it has been nearly one-week and nobody from U-haul has contacted me to explain why their employee used my credit card to buy pizza!!I wasted ********* credit card was st... read more
Business response:
Hello *****, I am sorry about what happened with your card. As a police report was filed, U-Haul will work with the police in regard to this issue. If you have not done so already, we suggest disputing the charge with your card company as well. I apologize again for any inconvenience.
Booked a move with uhaul supplying the movers and ended up having to leave over $1000.00 in grills in ******* because the young kids they sent had absolutely no idea how to pack a truck. Worst thing Ive ever done, I was on a time crunch so I couldnt unload and reload.
Business response:
****************, Im sorry to hear of your experience. Moving **** is a neutral venue and each Moving **** service provider is an independent laborer who is responsible for their own customer satisfaction and level of service. If you wish to file an objection for their service, you will need to contact the moving helper direct. I apologize for the inconvenience.
I purchased a used UHAUL car dolly from an authorized UHAUL dealer that sells used UHAUL car dollies and cargo trucks. I often take long trips in my motorhome, so I wanted to buy a spare tire and wheel for the dolly. The dealership informed me they did not sell spare tires so I would have to contact UHAUL. I have spent hours/days contacting UHAUL dealers and other UHAUL offices. No UHAUL office has been able to tell me where/how I can buy a spare tire for the dolly.Obviously, the dolly is totally useless if one of its tires ... read more
Business response:
******************, Im sorry to hear of your experience. Please be aware we do not sell tires. Im sorry you were not referred to a tire vendor as that would have been the proper response when you requested to purchase a spare tire for the tow-dolly. I have passed along your feedback to the responsible Field Manager and I apologize for the inconvenience.
If I could put a no star I would. I was charged $65 for using up a 3rd of a tank of gas ?? for moving. And I did reserve it for 24hrs but if I brought it back by 8pm the same day I wouldn't be charged for 24hrs. I still was. Uhaul is a scam, they have big signs on their trucks saying $29.99 for the day but then it starts costing me $100 in the end of the day. It's false advertising, it's not right and they are misleading.
Reserved U haul 2 weeks in advance. Three hours before picked reservation moved. Then canceled. Then moved again. Then Noone present at pick up location. No answer on solution from U haul, no compensation for lost time, nothing.
Business response:
********************, Im sorry to hear of your experience. If you go to uhaul.com and go into your account online, you can call **************** or chat with us regarding your concerns for a resolution. You can also email ** at *********************************** I apologize for the inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is closed now. It will open at 7:00 a.m.
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