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148 Burnetts Way Bookstore Office, Ste 107, Suffolk, VA, 23434, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr. Dao was very thorough and understanding at my husband's first appointment. The staff were great and helpful.
Dr. Escanio is great but it is SO hard to get anyone on the phone in this office and if your insurance requires a prior authorization to be filled out for a new prescription, be prepared to wait months for them. I was prescribed something on 4/17, I called on 5/12 to see why it hadn’t been filled by the pharmacy yet and I was told I had to call my insurance to get the forms faxed to them because they couldn’t access them online. It’s now 5/29 and the form still hasn’t been returned to my insurance and I can’t get anyone on t... read more
Please don't go here. They were going to charge me $700 for a routine appointment and when I called to try to sort it out I spoke with TWO different people in their billing office who gave me a "that's not my problem. You need to call the insurance company" attitude. When I DID call the insurance company they told me they'd never gotten an invoice so 100% the fault of the insurance/billing department because they never sent the claim to my insurance. Seems like calling the insurance company would've been done by their billin... read more
I love Dr. Hesed Mugaisi, who is fantastic, and nurse Ms. Lori, who is very caring. I do feel sometimes that the other staff members are not as much, but the overall experience has been wonderful.
Bon Secours Suffolk Primary Care has a 3.2 star rating with 29 reviews.
Bon Secours Suffolk Primary Care is closed now. It will open tomorrow at 8:30 a.m.
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