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Bon Secours - Southampton Medical Center

3.0

About this business

Bon Secours - Southampton Medical Center is your community healthcare provider; a Joint Commission-accredited, 219-bed facility that provides inpatient, outpatient, emergency, medical, surgical and long-term care. We believe in the power of people to create great care. We're more than 90 healthcare professionals strong; and we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home. 

Location details

100 Fairview Dr, Franklin, VA, 23851, United States

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3.0167 reviews
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Cindy G.'s profile image
Cindy G. 
a year ago

I went in the ER due to a boating accident. I was slammed up in the air when our boat hit a wake running 55mph. We were deep sea fishing on the way home My face landed on the side of the. boat CT results showed I had broken my cheek bone. I am a type I diabetic and on a blood thinner. The ER physician did not seem concerned. I had to ask for the CT. He was more concerned about my medication list not the blood thinner or that I was knocked out momentarily. I was very disappointed in the care I received. Be careful going th... read more

Naomi W.'s profile image
Naomi W. 
2 years ago

I took my daughter to the hospital in Franklin va. They was so disrespectful and rude to me. The nurses in there was getting loud at me talking about I’m going to be able to stay with my daughter bc I have a question all night long almost everybody that came up here last night had to fuss with 1 or 2 nurses smh. And that’s not right at all. Next time I’m going to Pass right by Franklin hospital and go to Suffolk They need no stars for what I went through lastnight 

Cindy Nowlin's profile image
Cindy Nowlin 
4 years ago

This Particular Orthopedic Surgeon preferred SMH, so there wasn't a choice. There are too many reasons to list why I would not go there again for anything, but the hospital was a -10. 

Robin Patterson's profile image
Robin Patterson 
recommend  Recommended
4 years ago

My first time there was June 1 for revision knee. My nurses, staff and doctor was amazing. I had to return July 10 for an unexpected place on my leg and again - amazing nurses, staff and doctor. YOU GUYS ROCK!!!! I did have some of the nurses in tears the last time as I also had to put my dog down on same day. Sorry about that but they were so compassionate with my feelings. When they called my husband - per my request - they even asked if everything went ok with my dog. Great experience but I hope I don’t have to visit agai... read more

Business response:

Thank you for sharing this, Robin. We're so glad to hear our team took such great care of you! We'll be sure to pass this along to them. 

Johanna Hernandez's profile image
Johanna Hernandez 
4 years ago

sloooooooooowwwwwwwwwwww as molasses. Dr. Clark is very nice and personable, though. The ER is extremely slow for a hospital w barely anyone there. I literally pulled my own IV out and walked out after asking twice can I be discharged because of the very long wait. No one even noticed. 

Susan Parsons Kitchen's profile image
Susan Parsons Kitchen 
recommend  Recommended
4 years ago

Thank you to the wonderful staff at Southampton Memorial!! I give all of you 5+++ stars.. Thank you to check in staff and thank you to the nurse that gave me the Tetanus Shot... I did not feel a thing!! 

Denise Harness Harris's profile image
Denise Harness Harris 
recommend  Recommended
4 years ago

Southampton Memorial Hospital staff could not have been more compassionate to our family during this very difficult time due to the CDC virus restrictions. The Doctors stayed in touch with us, and the nurses took the time to help us talk to our father during his time in the hospital, as well as held his hand for us, and cried with us. We will forever be grateful to all the staff who were a part of our father's healthcare team. 

VC Noblin's profile image
VC Noblin 
recommend  Recommended
5 years ago

Never have an issue they are always professional every time I call. 

Kristy Noblin's profile image
Kristy Noblin 
recommend  Recommended
5 years ago

Never have an issue they are always professional every time I call. 

Frequently asked questions about Bon Secours - Southampton Medical Center

How is Bon Secours - Southampton Medical Center rated?

Bon Secours - Southampton Medical Center has a 3 star rating with 167 reviews. 

When is Bon Secours - Southampton Medical Center open?

Bon Secours - Southampton Medical Center is open now. It is open 24/7. 

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