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Bolton Ford is a car dealership offering new and pre-owned cars, trucks, and sport utility vehicles. The dealership offers a variety of Ford models. It has a service and parts department that provides automobile maintenance services and manufacturer-recommended parts and accessories. The dealership also offers a variety of financial and leasing options to its customers. Bolton Ford is open six-days a week, and is located in Lake Charles, LA.
1500 E College St, Lake Charles, LA, 70607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:30 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 5:30 p.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Incompetence at best. Two phone calls on my behalf were made last week to the service dept. where a female employee told both people that diagnostic/repair work to my Explorer could not be done there, that they do not have the capability. Long story short, both people were lied to in regards to my vehicle. It appears this employee/this dealership works with third party auto shops in the area for commissions/kickbacks, at the expense of the customer, as we were told to bring my vehicle elsewhere, all for it to end up right ba... read more
Miles from home and I feared a wheel bearing was going. Too bad, they said. Come back tomorrow, they said, we'll try to work you in maybe. So I went 10 miles further to Tarver Ford in Sulphur. Oh no, they said. Can't mess around with a wheel bearing this far from home. Two hours later my bad bearing was replaced.
The service dept. and the quick lane service has problems. Very dissatisfied customer with both dept.
As long as you have an appointment, they do exactly what they say they will. No problems.
Bolton Ford, L.L.C. Parts has a 3.8 star rating with 27 reviews.
Bolton Ford, L.L.C. Parts is closed now. It will open tomorrow at 7:00 a.m.
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