Bob's Plumbing & Heating

Kathy Perry 

on Google

a month ago

We called the highest rated plumber in town 1st. They refused to give an average cost to do a clean out. OK how much for an estimate? We can't give a estimate cost till we do an estimate. What? That is insane. Called Bob. Instant estimate cost. Also average cost for services told over the phone. Thank you for being honest and easy to work with from the start. Actually having good customer service before arriving goes a long ways. 

Amanda 

on Google

a year ago

Not a fan. My landlord preferred these guys, probably because they were the cheapest. But you get what you pay for. I had a gas leak in my yard, I called the gas company and they shut it off and tested the line, finding the leak, it was under the fence line. Said the line wasn't deep enough at 8" where the leak was and that 18" is minimum required depth. Notified the landlord of leak. Her plumbers came and I guess they can't repair the line, but rather have to replace the whole thing, or so they said. While there they commen... read more

Kori Gilmer 

on Google

a year ago

They seem nice at first. And all is good unless an accident happens and then want to be rude to you when you have concerns. The office lady pitched an attitude with me when I called to voice my concerns of having a river flowing under my house from the plumbers hitting the city main water line. Then she hung up on me 🙄. And then demanded payment even though the job is not complete. I understand accidents happen, but there's no reason to handle it the way they did. Will not recommend Bob's plumbing to anyone!! 6 months later... read more

Kori Gilmer 

on Google

2 years ago

They seem nice at first. And all is good unless an accident happens and then want to be rude to you when you have concerns. The office lady pitched an attitude with me when I called to voice my concerns of having a river flowing under my house from the plumbers hitting the city main water line. Then she hung up on me . And then demanded payment even though the job is not complete. I understand accidents happen, but there's no reason to handle it the way they did. Will not recommend Bob's plumbing to anyone!!