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Bob's Discount Furniture and Mattress Store

4.5

About this business

Celebrating over 25 years of unbeatable furniture values! With more than 100 stores in 20 states we continue to grow! No phony gimmicks, just pure value! 

Location details

2859 Miamisburg Centerville Rd, Dayton, OH, 45459, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.51,586 reviews
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Stephen McGuire's profile image
Stephen McGuire 
4 years ago

Terrible customer service. Ordered furniture in October, obviously orders are delayed due to COVID... order was finally confirmed for delivery on 12/31 with a delivery time of 12-3pm. The delivery got pushed back multiple times throughout the day and finally at 5:23pm, I received a text that the delivery was 9mins away. Waited an additional 20mins, and shockingly no delivery. Drivers went home to celebrate the new year. New delivery date got pushed to 1/5 (doubt it will even show up then). Through the multiple people I spoke... read more

Phyllis Huff's profile image
Phyllis Huff 
4 years ago

their delivery people 100% awful. their problem solving people 100% failed. will never ship here again. and will tell as many people as I can not to. 

Kara Berry's profile image
Kara Berry 
4 years ago

10/10 Do NOT recommend buying furniture from here or having JEN NEWBAUER as your sales consultant. Have had to reset my delivery date three times because they decided to change it last minute and not contact me then when I call she tell me it’s in Chicago and if I wanted it I should drive to Chicago to pick it up!! She was extremely rude and told me furniture was not a necessity and when I spoke with the manager he did nothing about it. I had to cancel my order and trying to find furniture somewhere else now. So disappointin... read more

Dylan Belcher's profile image
Dylan Belcher 
4 years ago

I was looking for a tv stand, (basic) under 150.00. They showed me a electric fireplace with stand for 450.00 I told them it’s only for a bedroom. The sales associate told me “I belong at Walmart.” Totally disgusting and rude. There was another associate sitting on couch who also made a snide remark. It all worked out, I found a great stand for 137. 

Dellan Mark's profile image
Dellan Mark 
4 years ago

told me an exact date for delivery and then I call 5 days before to confirm and they now tell me January. so I'm requesting my money back . don't make promises you can't keep. will be contacting the bbb 

Jenni Lloyd's profile image
Jenni Lloyd 
recommend  Recommended
4 years ago

Great customer service. we have bought from them on 2 different occasions. 

Cheryl Garrison's profile image
Cheryl Garrison 
recommend  Recommended
4 years ago

Jenn was amazingly helpful and help me get everything I needed! 

Jackie Higgins's profile image
Jackie Higgins 
recommend  Recommended
4 years ago

We went in to find a new bed we had so much help. Very nice Jennifer is awesome. Thanks so much 

Stephanie Boyer's profile image
Stephanie Boyer 
recommend  Recommended
4 years ago

The people are great and so friendly and we couldn’t believe the prices! We purchased a bed we never thought we would be able to afford or want to have! They also have an acceptance now program that makes it so easy so you don’t have to spend your money in the same day. Our sales lady, Jen, was amazing and really helped us out a lot! She also purchased the bed we purchased and stands by it! She will be the person we go to every time! They also have an insane warranty on everything. I’m sure we will go back there for all of o... read more

Frequently asked questions about Bob's Discount Furniture and Mattress Store

How is Bob's Discount Furniture and Mattress Store rated?

Bob's Discount Furniture and Mattress Store has a 4.5 star rating with 1,586 reviews. 

When is Bob's Discount Furniture and Mattress Store open?

Bob's Discount Furniture and Mattress Store is closed now. It will open tomorrow at 11:00 a.m. 

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