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Bob's Auto Collision
- Body Shops
- Arbutus, MD
About this business
Specialties Our Mission Integrity, Comfort, and Quality To provide ease and comfort to all parties involved through the repair process of a collision, treating everyone with respect and sympathy, as if they were a part of our family. And to provide guaranteed quality repairs that will exceed expectations. - Insurance Quality Repairs - I-Car Certified - Gm Hybrid Repair Nucar Connections - Progressive Direct Network Repair Facility Leader since 2007 - 7 bays - 3 separate Lots, separate lot for totaled vehicles - Secured/Gated... read more
Location details
4105 Annapolis Rd, Arbutus, MD, 21227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience Please thank everyone that I interacted with for great customer service from start to finish. That along with a very timely repair made this an easy experience. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service This is a compliment to EVERYONE
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience No I am not satisfied with the job they’ve done because now my car is doing something that it wasn’t doing when I brought it there It rides well but when you stop at a light it vibrates your body literally is shaking why you sitting at the light in my car was not doing that when I brought it to Bob’s auto collision and now the excuse that they giving me is that I have to go take it to a Kia dealer and let them put it on a diagnostic machine and if there’s a problem they came from them then they will fi... read more
4 Star : Likely to Recommend 4 Star : Repair Quality Took longer than expected 4 Star : Customer Service
0 Star : My Experience
0 Star : My Experience I called there an apple to the Staff an told me that my car won't be ready by the date given still waiting on part an glass won't come in end of the month had to call my insurance company to have them call you all too false information them I get a call on my schedule day ohh now it's ready for pickup... Communication is needed better there
5 Star : My Experience The repair was done ahead of schedule and the work was great. They went above and beyond in cleaning the inside and outside of my car. Would definitely recommend
4 Star : Likely to Recommend 5 Star : Repair Quality 3.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality The customer service was awesome! My vehicle look as if it was never hit by a box truck. Great job guys. I had my vehicle back in a little under 2 weeks.. The vehicle look better then it did when I brought it. They called me and talk me through the process every step from start to finish. I love this spot. 5 Star : Customer Service
Frequently asked questions about Bob's Auto Collision
How is Bob's Auto Collision rated?
Bob's Auto Collision has a 4.4 star rating with 368 reviews.
When is Bob's Auto Collision open?
Bob's Auto Collision is closed now. It will open tomorrow at 8:00 a.m.
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