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Bob Tyler Toyota Service Center
- Automotive
- Pensacola, FL
About this business
Location details
7201 Pensacola Blvd, Pensacola, FL, 32505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I will never buy another Toyota from this place. Service department is terrible. I also went there as a walk-in for an oil change a few weeks ago and was told short handed and to make appt on app. I did just that and sent my husband to appt at 11:15 today. The advisor was rude when he asked if there’s a car wash that they can run the car through after the oil change? Reply was this is not a Lexus dealership. Wow is that how they are trained to speak to customers? 2 hours later, simple oil change is still not complete. This d... read more
My car had a recall back in 2018 on the paint due to peeling. I was told when I picked it up that "ALL" metal was repainted. Apparently that was not true since the whole roof top paint peeled off in February of this year. I complained but Toyota blew me off even though its a problem with the original paint put on the car.
Every time I call to speak to a service advisor I am transferred to their voicemail. I never get a call back and have to resort to YouTube videos to get my questions resolved. I have purchased 2 new vehicles there but will be taking my business elsewhere!!! See ya!!!
John Prickett was my service advisor for my last visit and I can’t say enough how awesome he was at his job. Very informative, super friendly and all around great at his job. If I can request him each time, I will. Thanks John for being a prime example of what excellent customer service looks like.
I experienced a new low in my Bob Tyler service experience this morning. I have never been disregarded so utterly. I was told the service writers were "too busy" to speak to me, and that without an appointment, I would not be able to receive any service. The valet said he was told not to allow any walk-ins. I have never had an issue walking in, and in the recent past my father called to make an appointment and was told to come in at his convenience. Since I purchased my first Toyota in 2010, I have exclusively used Bob Tyler... read more
Frequently asked questions about Bob Tyler Toyota Service Center
How is Bob Tyler Toyota Service Center rated?
Bob Tyler Toyota Service Center has a 4.1 star rating with 261 reviews.
When is Bob Tyler Toyota Service Center open?
Bob Tyler Toyota Service Center is closed now. It will open on Monday at 7:00 a.m.
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