Bob Thomas Ford Service

Madison Marquardt 

on Google

2 months ago

Scheduled an oil change and repair on my speakers. They changed the oil but two of my speakers are still rattling constantly. No mention that they even checked it and said nothing about the active recall. I don’t trust bringing my car here again. The first time was great and got everything fixed but this time it was the complete opposite. Now I have to take it in again to get it fixed, definitely somewhere else. 

Ian Frost 

on Google

7 months ago

For auto body Great experience Priced high but I imagen insurance would work along with yall to get it right either way higher or lower But was quoted 2 thousand cheaper but also you were professional kind quick and I also imagen do some the best auto body work in town 

Imtiaz 

on Google

11 months ago

I would give this place a 5 for flexibility of schedule they are very kind to accommodate but To diagnose a specific Cylinder 1 Misfire which did not include any PCM or wiring related ghost or intermittent misfire they billed 500$ almost considering they waved off 200$ which puts it at 700$ as on Oct 2025. Which I believe gives approx labour time of 4.5 hours. To be honest a good DIY would do in same time and this doesn’t include manual compression tests on cylinders so for skill set or speed I do not recommend them. Neverth... read more

Scott K 

on Google

11 months ago

Service department is a joke. Called and set an appointment for an oil change and when I show up, no knowledge of my appointment. Told I have a software update needed and I agreed to have it done. After 2 hours, I’m told it’s not done and can take up to 4 hours to complete. Would have been nice to know that before I agreed to have it done. The kicker is they charge an extra 3% when using a credit card. Very petty move. Done with Bob Thomas…