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Bob Johnson Volkswagen

4.2

About this business

Dorschel Infiniti Kia, located in Rochester, N.Y., is an automobile dealership that is part of The Dorschel Automotive Group. It offers a wide range of new and pre-owned models from Infiniti and Kia. The dealership also offers a variety of other services, such as vehicle maintenance, collision repair, credit assistance, payment estimations and parts replacement. Dorschel Infiniti Kia provides a variety of Infiniti models, including the G35, M35, M45, FX35 and QX56. The dealership also provides several models from Kia, such a... read more

Location details

3817 W Henrietta Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.2445 reviews
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Megan M.'s profile image
9 years ago

DO NOT TAKE YOUR VOLKSWAGEN TO DORSCHEL FOR ANY TYPE OF REPAIRS! This is the most awful experience I have ever had. I took my car to them after getting t boned because they are a direct repair facility through my insurance. They lost my car a total of three times while it was there ( not to mention when they argued about a cc not being a model). Returned it to me the first time with tire prints down the side of it, scuffs and scratches all over, the mirror wasn't even fixed, all of this was already paid for by my insurance m... read more

Megan M.'s profile image
9 years ago

DO NOT TAKE YOU VOLKSWAGEN TO DORSCHEL FOR ANY TYPE OF REPAIRS! This is the most awful experience I have ever had. I took my car to them after getting t boned because they are a direct repair facility through my insurance. They lost my car a total of three times while it was there. Returned it to me the first time with tire prints down the side of it, scuffs and scratches all over, the mirror wasn't even fixed, all of this was already paid for by my insurance mind you. I picked it up the second time to find my windshield not... read more

Jerry C.'s profile image
10 years ago

Poor experience with repair department Brought my VW in for a check engine light. Replaced a sensor that eliminated the check engine light (temporarily), for about 30 miles. Then it came back on. Also, when I picked my car up the tachometer no longer was working, but it was working perfectly fine before I brought it in. So, brought car back a few days later to have check engine light fixed again, along with the new broken tachometer issue, plus inspection. Engine light problem was finally solved, it was found to be some emis... read more

tom.kolb's profile image
12 years ago
tom.kolb's profile image
12 years ago

Very pleasant experience working with Dorschel Nissan 

Frequently asked questions about Bob Johnson Volkswagen

How is Bob Johnson Volkswagen rated?

Bob Johnson Volkswagen has a 4.2 star rating with 445 reviews. 

When is Bob Johnson Volkswagen open?

Bob Johnson Volkswagen is closed now. It will open at 9:00 a.m. 

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