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Bob Johnson INFINITI Parts
- Automotive
- Rochester, NY
About this business
Location details
3817 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Liars! Worst experience buying a car ever. I have bought many over the 67 years of my life. These people are high pressure and will tell you anything to get the sale. Once they have payment, good luck on getting them to return a call. They messed up entering the actual address of where I and my fiancée reside in Wilson County after we explained it was incorrect telling us it would be fixed. For charging an $899.00 dealer administrative fee they could not even return a call. We were forced to pay taxes in 2 counties due to ... read more
Took them almost a week to ship a part that was supposed to come in a couple of days. Thank god my life didnt depend on their service, or I would have been buying a casket next
Irritating cowboys.
David Stroop of Evans Infiniti of Dayton was the MAN! His customer service was superb! He ensured that I was well taken care of both over the phone and during my drive from Michigan to Dayton in the storm. There was no pressure to buy. He had the trucks I wanted in color and trim package. The Infiniti team: finance manager Chris, general manager, Scott, and used car manager, Jerome they were welcoming, warm, and polite. I was treated with respect and professionalism. He continues to follow up with me during and after my car-... read more
I wanted to take a few minutes to say thank you to the service department for the recent service on my Nissan Frontier truck and Infiniti car. Mark (Service Manager) and his team are very professional, but I would especially like to say that Ernesto and Shea are Exceptional. They are very knowledgeable, polite, and has a well-manner approach with their customers. They recently went above and beyond to help me with a mind-boggling issues and got it fixed. The entire service department are great!!! -William
Do not trust these people they tell you they're going to fix stuff for you and then once they make that deal with you they don't do it
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The worst place to buy a new Infinity they keep changing their prices did it to me THREE times their salesman Darius and his boss are terrible, do yourself a favor go to Greenwich Infinity much more professional
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Bob Johnson INFINITI Parts is closed now. It will open at 7:00 a.m.
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